ATEN
SKU: VE8962T
Overview
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Overview
Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.
The ATEN VE8962R is the receiver unit in ATEN's VE8962 True 4K HDMI over IP extension system, designed for AV integrators and IT architects who need to distribute full-bandwidth 4096x2160 or 3840x2160 video at 60Hz with 4:4:4 chroma sampling across standard Cat5e or Cat6 infrastructure. At up to 100 meters point-to-point — and with approximately one-frame latency — it handles live production feeds, digital signage walls, and command-center displays where timing and color fidelity matter. PoE+ (802.3at) eliminates the need for a local power outlet at every endpoint, simplifying cable runs in ceiling and wall installations. The VE8962R pairs with the VE8962T transmitter and is managed through ATEN's LCM interface via three front-panel push buttons, keeping configuration accessible without a laptop on the rack.
The VE8962R operates as the receive endpoint in ATEN's VE8962 IP extension ecosystem. For point-to-point runs, connect transmitter to receiver directly over a single Cat5e or Cat6 cable to 100m. For matrix distribution — routing multiple sources to multiple displays — the receivers connect through a managed AV over IP network infrastructure managed by ATEN's control software. The contact input terminal block connects to building automation or control systems, enabling room-level automation. Firmware version v1.1.106 (released 2026-04-15) is the current production release; upgrade via the ATEN management interface. The three front-panel push buttons handle LCM (LCD Control Module) operations for on-device configuration without requiring a connected PC. Review the ATEN AV extender line for transmitter, matrix switch, and management software components that complete the system. For large-scale digital signage or command center builds, pair with a managed AV switch with sufficient PoE+ budget — budget at least the rated 802.3at draw per receiver port. Operating humidity is rated 0–80% RH non-condensing; avoid direct condensation environments such as loading docks or uncontrolled warehouse spaces without additional enclosure protection.
Q: What cable type is required to achieve 4K@60Hz at 100 meters?
A: Cat5e or Cat6 in a point-to-point run. The 100m distance rating applies to point-to-point configurations; performance over patch panels with multiple connection points may vary. Ensure all terminations are properly punched down and tested.
Q: Does the VE8962R require a separate power supply?
A: No separate power supply is required if your switch provides PoE+ (802.3at). The unit also has a locking DC jack for installations where PoE+ is unavailable. Standard PoE (802.3af) is not sufficient — confirm 802.3at capability on your switch.
Q: Can the VE8962R be used in a matrix switching configuration, or only point-to-point?
A: The VE8962R is designed to work within ATEN's IP-based extension system. Point-to-point operation connects directly to the VE8962T transmitter. For matrix configurations routing multiple sources to multiple displays, the system connects through a managed network switch with ATEN's management software.
Q: What is the latency of the VE8962R?
A: Approximately one frame end-to-end, making it suitable for interactive applications, presenter-driven environments, and control room displays where multi-frame delay is perceptible.
Q: What audio outputs does the VE8962R provide?
A: The receiver provides both HDMI audio output (carried on the HDMI Type A port) and an independent 3.5mm mini stereo jack (green) for routing audio to a separate amplifier or DSP system.
Q: What is the current firmware version for the VE8962R?
A: The current production firmware is v1.1.106, released 2026-04-15. Firmware upgrades are available through the ATEN management interface.

The detail that matters most on the VE8962R is the 4:4:4 chroma subsampling at 4K@60Hz — that is full color resolution at every pixel, not the 4:2:0 chroma reduction you get from many competing IP extenders that market "4K support" but quietly downsample color. For surgical suites, color-critical broadcast monitors, or command centers running analytics overlays that depend on sharp color delineation, this distinction is the reason to specify this unit over a cheaper alternative.
Technical Highlights:
Deployment Considerations:
The VE8962R is the right specification for university lecture halls, broadcast production facilities, and hospital command centers where 4K 4:4:4 fidelity is non-negotiable and the Cat5e/6 infrastructure is already in the walls — avoiding a fiber pull while delivering uncompromised color.
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