Product images are provided for reference and may not represent the exact model, configuration, or included components.

Overview

SKU: VXP-SUP-3Y
UPC: 700880342053
Availability: Special Order · Usually Ships in 2-3 Weeks
Warranty 1-year Warranty
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Pelco VXP-SUP-3Y VideoXpert 3-Year Software Support

3-year software support for VideoXpert Professional, 1 camera channel

$64.05 $53.99 SAVE $10
Special Order
Usually Ships in 2-3 Weeks

Quantity:

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Compatibility guidance available for your deployment
Experts for pre and post-sales support
Technical and documentation support
Shipping and lead-time confirmation before install

Laura Bennett, IPSD Senior Specialist

Talk to Laura

Specialized training • U.S - based

Senior Specialist • 877-277-7147

Pelco VXP-SUP-3Y VideoXpert 3-Year Software Support

$64.05
$53.99

Overview

SKU: VXP-SUP-3Y
UPC: 700880342053
Availability: Special Order · Usually Ships in 2-3 Weeks
Warranty 1-year Warranty

No Bots, Just Experts

Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

Pelco VXP-SUP-3Y VideoXpert 3-Year Software Support

The Pelco VXP-SUP-3Y is a three-year software support plan for VideoXpert Professional video management software, covering one camera channel. This extended support agreement provides continuous access to platform updates, security patches, and feature enhancements across a 36-month period, reducing administrative overhead and lowering per-year costs compared to annual renewal cycles.

Key Features

  • 36-month continuous software support and updates for one camera channel
  • Regular security patches and platform enhancements included
  • NDAA Section 889 compliant for federal, state, and local government projects
  • Streamlined renewal process with simplified expiration date alignment
  • Cost-effective pricing compared to stacked one-year renewal plans
  • Backed by 1-year warranty with priority technical support

Technical Highlights

This software support license integrates seamlessly with existing VideoXpert Professional deployments and maintains compatibility across platform versions. Enterprises benefit from consolidated renewal schedules when deploying multi-channel systems, as aligning support expiration dates across all channels eliminates staggered maintenance cycles. The extended three-year term makes this option ideal for stable long-term deployments where camera counts remain consistent throughout the support period.

Applications & Use Cases

The VXP-SUP-3Y is designed for organizations running VideoXpert-based surveillance infrastructure across government, critical infrastructure, and enterprise environments. It is particularly suited for facilities with predictable, stable camera deployments where multi-year commitment reduces administrative burden and procurement complexity. Government agencies and critical infrastructure operators benefit from NDAA Section 889 compliance, ensuring eligibility for federal procurement and GSA Schedule contracts.

Support & Compliance

This product is supported by Pelco's global service network through specialty distributor channels. Enterprise customers receive priority technical support and streamlined RMA processes. Volume discounts and bulk pricing are available through qualified reseller partners. Contact IP Security Depot for multi-channel deployment pricing and compatibility verification with your current VideoXpert version before ordering.

Specifications
Type: Video Management Software
Warranty: 1-year Warranty
Part Number: VXP-SUP-3Y
Classification: Software License
Type: Software
Product Type: Video Management Software
Housing Color: White
Resolution: 4K (8 MP)
Compression: H.265; H.264; MJPEG
ONVIF: Yes
Mount Type: Wall; Rack
Analytics: Suites)asanoverlayoncamerasinreal-time,playbacks,andexports;andsearch
Processor: Intel Xeon Silver / Core i5-9500
Memory: 16GBDDR4
Operating System: Drive 2xSSD480GB M.2SSD 240GB M.2NVMe256GB
Connector Type: Types mDP Cable(out)
Q&A
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System Design, Deployment & Technical Support

Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.

Fixed scope • Fixed price

System Design Assistance

  • Get help validating product compatibility
  • Coverage requirements
  • Storage planning and deployment architecture before you buy.
Request Design Help

Deployment & Configuration Support

  • Access fixed-scope support for rollout planning
  • User setup guidance
  • Migration and system standardization across single-site or multi-site deployments
View Support Services

Guides, Tools & Calculators

  • PoE requirements
  • Storage retention
  • Camera selection and deployment methodology
Open Technical Resources