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Overview

SKU: 02389-001
UPC: 7331021076792
Condition: New
Availability: Special Order · Usually Ships in 2-3 Weeks
Warranty 5-Year
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Axis 02389-001 Network Pendant Speaker

Network pendant speaker with 96 dB output, dual mics, PoE powered

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Axis 02389-001 Network Pendant Speaker

$679.00
$658.99

Overview

SKU: 02389-001
UPC: 7331021076792
Condition: New
Availability: Special Order · Usually Ships in 2-3 Weeks
Warranty 5-Year

No Bots, Just Experts

Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

Axis 02389-001 Network Pendant Speaker

The Axis 02389-001 is a professional-grade network audio device engineered for distributed voice announcements, emergency alerts, and two-way intercom in institutional and commercial environments. Unlike standalone speakers requiring separate amplifiers and power infrastructure, this pendant integrates a complete audio stack — amplifier, microphone, network stack, and edge processing — into a single ceiling-mounted unit powered entirely by standard PoE (Power over Ethernet). This eliminates dedicated electrical runs and simplifies installation across multi-zone deployments like retail, airports, schools, hospitals, and corporate facilities.

Key Features

  • 6.5-inch broadband speaker with 96 dB maximum SPL — adequate for zone announcements and emergency alerts across medium-size spaces (retail floors, warehouse sections, airport terminals). For very large open areas (stadium concourses, aircraft hangars), stack multiple units or supplement with additional speakers.
  • 7W Class D amplifier with digital signal processing — low power envelope keeps device under PoE budget (12.95W typical draw). No separate amplifier rack required; no 120V wiring coordination with facility electricians.
  • Integrated microphone plus external mic/line input jack — allows two-way communication via intercom or VoIP call-in without additional hardware. Internal mic enables speaker self-test automation; external input supports wired microphone stations or analog line sources.
  • 130° coaxial coverage pattern — uniform sound distribution across the coverage area below the unit; mounting height and room acoustics remain critical for speech intelligibility.
  • Power over Ethernet (PoE, 802.3af) — no separate 12VDC power supplies or electrical conduit. Requires only an Ethernet run from a PoE-capable switch. Simplifies cable management, reduces cost, and avoids coordination with site power infrastructure.
  • Compact cylindrical form factor (180 mm height, 290 mm diameter) — discrete pendant design blends into suspended ceilings without the bulk of traditional wall-mounted or podium speakers. White finish standard.
  • IP40 enclosure rating with surface-treated steel mesh — handles dust and light moisture, suitable for indoor environments. Not rated for direct outdoor rain or washdown applications; skip if you need IP65 or higher.
  • Temperature rating −30°C to +50°C — operational in cold warehouses, unheated parking structures, and hot data centers. Confirm your site's climate; extreme temperature swings may degrade component life.

Audio Management and Scheduling

Built-in AXIS Audio Manager Edge enables priority-based message delivery — critical emergency alerts automatically interrupt routine announcements or music playlists. Supported codecs include AAC-LC, G.711, G.726, MP3, and WAV at sampling rates from 8 kHz to 48 kHz, accommodating both compressed streaming (lower bandwidth) and high-fidelity pre-recorded content. Message queueing and scheduling reduce the need for external control systems in simple deployments.

Network and VoIP Integration

SIP-based VoIP support enables integration with standard PBX systems (Cisco, Asterisk, Grandstream tested) for peer-to-peer calls and extension-style routing. IPv4/IPv6 dual-stack support with optional half-duplex echo cancellation provides flexibility in mixed network environments. Virtual input triggers and Axis application development support enable custom automation workflows — tie announcements to motion detection events, door access, or third-party system webhooks without custom middleware.

Enterprise Security

TLS 1.2/1.3 encryption, IEEE 802.1X network authentication, and AES-256 microSD card encryption protect audio content and prevent unauthorized modification. Signed OS protection prevents tampered firmware installation. Two 2.5 mm supervised I/O connectors integrate external sensors and relay control — useful for coordinating with door access systems, alarm panels, or facility automation platforms.

Applications

  • Retail: Zone announcements, emergency evacuation alerts, promotional messaging with priority interrupt for critical alerts
  • Airports and transit: Passenger information systems with SIP call integration, gate change announcements
  • Schools and universities: Classroom announcements, mass notification, emergency alert distribution
  • Hospitals: Code announcements, patient flow coordination, inter-department paging
  • Warehouses and fulfillment: Zone paging, safety announcements, equipment alerts
  • Corporate and government: Synchronized audio-visual security, intruder deterrent messaging
  • Parking facilities: Two-way intercom at entry gates, perimeter surveillance audio coordination

Deployment Considerations

Each pendant requires a dedicated Ethernet port on a PoE-capable network switch. Plan cabling and network topology early, especially in large facilities with 10+ zones. Auto Speaker Test uses the integrated microphone to verify speaker health and alert administrators to faults — schedule routine tests during low-traffic hours. Mounting height and ceiling material affect SPL and coverage uniformity; consult the datasheet for site-specific acoustics guidance.

Frequently Asked Questions

Q: Can the Axis 02389-001 work with non-Axis video surveillance systems?

A: Yes. The 02389-001 is a standalone audio device with standard SIP VoIP, ONVIF event triggers, and ACAP support. It integrates with any VMS supporting ONVIF or SIP gateways, not exclusively Axis systems. It functions independently as a network audio node.

Q: What is the maximum number of zones I can control with a single 02389-001 unit?

A: One unit covers one zone or room. Multi-zone installations require multiple pendants — one per zone. AXIS Audio Manager Edge coordinates message delivery and scheduling across all connected units via the network.

Q: Does the 02389-001 support scheduled announcements without a VMS?

A: Yes. Built-in Audio Manager Edge allows local scheduling, message queueing, and playlist management directly on the device. No external VMS or control system is required for basic scheduling and playback.

Q: Is the microSD card encrypted, and can I remove it for secure data handling?

A: The microSD card is encrypted with AES-256, protecting audio content at rest. The card is user-accessible via the unit's connector. Removable encrypted storage is useful for compliance scenarios requiring audit trails or offline content archival.

Q: Will the 02389-001 work in outdoor or wet environments?

A: No. IP40 rating means it handles dust and light moisture only. Direct rain, washdown, or high-humidity enclosures will degrade performance. For outdoor audio, evaluate weather-rated alternatives or install the 02389-001 in a protected soffit.

Q: What is the warranty period for the Axis 02389-001?

A: The 02389-001 includes a 5-year manufacturer warranty covering defects in materials and workmanship.

Ted Perry
Ted Perry
Perspective based on aggregated IP Security Depot and affiliated engineering team experience.

The Axis 02389-001 is a serious audio distribution tool for institutions that need synchronized announcements without building out a separate PA system. The 7W Class D amplifier and 96 dB SPL output handle institutional-scale spaces, and the PoE power model eliminates the infrastructure headache of coordinating 120V circuits with facility teams. I've deployed this in retail chains, schools, and warehouses where the simplicity of "one Ethernet cable, one microphone input, one speaker" is worth its weight in gold.

Technical Highlights:

  • 96 dB maximum SPL: Sufficient for zone announcements in retail floors and warehouse sections. Not a stadium-grade speaker — larger open areas need multiple units or supplementary speakers to avoid muddy coverage.
  • 7W amplifier draws only 12.95W peak over PoE: No separate 12VDC power supplies or breaker coordination required. Runs on standard 802.3af PoE from any midspan injector or PoE switch port. Keeps your bill of materials clean.
  • SIP VoIP + ACAP extensibility: Integrates with Cisco, Asterisk, and Grandstream PBX systems for soft-phone control and automated triggers. ACAP support means custom integrations via HTTP webhooks, motion events, or third-party APIs — no proprietary middleware needed.
  • AES-256 microSD encryption: Audio content and configuration encrypted at rest. Removable card supports audit trails and compliance scenarios requiring offline storage verification.

Deployment Considerations:

  • IP40 enclosure is indoor-only — direct rain, washdown, or high-humidity environments will degrade performance. Confirm your site doesn't exceed 50°C ambient temperature; cold warehouses and server rooms are fine, but tropical climates near air-conditioning discharge require validation.
  • SPL and coverage uniformity are ceiling-height and room-acoustics dependent. Mounting in suspended ceilings with absorptive tile reduces effective SPL; hard ceilings in concrete warehouses reflect and muddy the signal. Site acoustics survey upfront saves post-deployment complaints about intelligibility.
  • Each zone requires one 02389-001 and one Ethernet port. Multi-zone deployments get expensive fast; confirm your network switch has sufficient PoE budget and ports before specifying 5+ units.

Deploy the 02389-001 in retail chains needing zoned emergency alerts and promotional announcements, schools requiring classroom paging plus lockdown message capability, and corporate campuses coordinating office announcements with desk-phone integration. Skip it if you need outdoor speakers, submersible audio (IP67+), or 24/7 unattended playback without network control — those scenarios require dedicated outdoor PA systems or local edge players.

Specifications
Enclosure: 6.5" dynamic speaker enclosure
Max sound pressure level: 96 dB
Frequency response: 60 Hz - 20 kHz
Coverage pattern: 130° coaxial
Audio input/output: Built-in mic, external mic, line in
Built-in microphone specification: 50 Hz - 20 kHz
Amplifier description: Built-in 7 W Class D amplifier
Digital signal processing: Built-in and pre-configured
AXIS Audio Manager Edge: Built in: – Content management for music and live/pre-recorded announcements. – Scheduling to decide when and where to play specific content. – Content prioritization to ensure urgent messages interrupt the schedule.
AXIS Audio Manager Pro: For larger and more advanced systems. Sold separately. See separate datasheet for specifications.
AXIS Audio Manager Center: AXIS Audio Manager Center is a cloud service for remote access and management of multi-site systems.
Audio streaming: Two-way audio, mono, echo cancellation
Audio encoding: AAC LC, G.711, G.726, µ-law, WAV, MP3 (8-48 kHz)
Model: i.MX 6SoloX
RAM: 512 MB RAM, 512 MB Flash
Network protocols: IPv4/IPv6, HTTP/HTTPS, SSH, SNMP, RTSP, DHCP
Application Programming Interface: Open API, VAPIX, ACAP
VoIP: SIP support, peer-to-peer or PBX integration
Intelligent audio: Auto Speaker Test (verification via built-in microphone)
Features: Call, virtual inputs, external input, AXIS Camera Application Platform (ACAP)
Event actions: Play audio, SNMP trap, email, HTTP/HTTPS
Built-in installation aids: Test tone verification and identification
EMC: CISPR 24, CISPR 35, CISPR 32 Class A, EN 55024, EN 55035, EN 55032 Class A, EN 61000-6-1, EN 61000-6-2, EN 61000-6-3, EN 61000-6-4, FCC Part 15 Subpart B Class A, ICES-3(A)/NMB-3(A), KC KN35, KC KN32 Class A, RCM AS/NZS CISPR 32 Class A, VCCI Class A
Safety: CAN/CSA C22.2 No. 62368-1, IEC/EN 62368-1, KC-Mark, UL 62368-1
Environment Rating: IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, EC 60068-2-27, IEC/EN 60529 IP4X
Edge security: Software: Signed OS, brute force delay protection, digest authentication and OAuth 2.0 RFC6749 OpenID Authorization Code Flow for centralized ADFS account management, password protection, AES-XTS-Plain64 256bit SD card encryption Hardware
Network security: IEEE 802.1X, 802.1AR, HTTPS/HSTS, TLS 1.2/1.3, NTS, PKI
Documentation: AXIS OS Hardening Guide Axis Vulnerability Management Policy Axis Security Development Model AXIS OS Software Bill of Material (SBOM)
Casing: IP40, plastic baffle, steel mesh
Power Type: PoE
Connectors: RJ45 PoE + 4-pin 2.5mm terminal block
Storage Capacity: 64GB
Reliability: Designed for 24/7 operation.
LED indicators: Status LED, front-facing LED
Operating Temperature: -30°C to 50°C
Dimensions: Height: 180 mm (7.1 in), Ø 290 mm (11.4 in)
Weight: 4100 g (9.0 lbs)
Optional accessories: AXIS TC1901 Wire Kit, AXIS Safety Wire 3M
Video management software: AXIS Companion, AXIS Camera Station
Languages: English, German, French, Spanish, Italian
Warranty: 5-year warranty
Type: Speaker
Product Type: Speaker
Housing Color: White
Poe Power: PoE (802.3af)
Audio: Microphone supported
Mount Type: Ceiling; Pendant
Approvals: EMC
Memory: 512MBRAM,512MBFlash UL62368-1
Application: OpenAPIforsoftwareintegration,includingVAPIX®,One-click
Interface: OpenSSLToolkit.(www.openssl.org),andcryptographicsoftwarewrittenbyEric
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