Vertiv TSP-RACK-PR-ADD-06 Concise Descriptor
Overview
The Vertiv TSP-RACK-PR-ADD-06 is a 1-year remote help add-on service for Vertiv rack-mount Uninterruptible Power Supply (UPS) systems. This service provides access to technical support specialists who can remotely diagnose and assist with troubleshooting issues, minimizing downtime for critical IT infrastructure. It's designed for environments where immediate expert assistance is required to maintain operational continuity.
Compatibility
This add-on service is compatible with Vertiv rack UPS systems that are part of the Vertiv TSP (Tech Support Remote Help) program. Specific compatible product families include the Vertiv Liebert PST5, Liebert GXT5, and Liebert APF series, among others that fall under the TSP service umbrella. Consult your UPS documentation or sales representative to confirm specific model compatibility.
Installation Notes
This is a service contract add-on and does not involve physical installation. Activation typically requires registration with Vertiv support services using the provided contract details. Ensure your Vertiv rack UPS is connected to a network with internet access to facilitate remote diagnostics.
What's in the Box
- 1x Vertiv TSP-RACK-PR-ADD-06 Service Contract (1-Year Remote Help)
