Overview
Vertiv Tech Support Remote Help Add-on Rack UPS AFM - TSP-RACK-PR-ADD-A
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Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
Bundle Summary
Overview
No Bots, Just Experts
Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.
Vertiv TSP-RACK-PR-ADD-A Concise Descriptor
Overview
The Vertiv TSP-RACK-PR-ADD-A is a remote help add-on module designed to enhance the support capabilities of specific Vertiv uninterruptible power supply (UPS) systems. This module allows for remote diagnostics, troubleshooting, and technical assistance, reducing the need for on-site technician visits. It is intended for deployments where immediate remote support is critical for maintaining uptime in server rack environments.
Compatibility
This add-on module is compatible with the following Vertiv UPS models: Vr3100, Vr3300, Vr3150, Vr3350, Vr3107, Vr3307, Vr3157, Vr3357, Vr3100Sp, Vr3300Sp, Vr3107Sp, Vr3350Sp, Vr3157Sp, Vr3307Sp, Vr3357Sp, Vr3407Sp, Vr3100Taa, Vr3300Taa, Vr3150Taa, Vr3350Taa, Vr3107Taa, Vr3307Taa, Vr3157Taa, and Vr3357Taa. Ensure your UPS model is listed to confirm compatibility.
Installation Notes
Installation requires physical access to the compatible Vertiv UPS unit. The module typically connects to a service port on the UPS. Refer to the UPS system's documentation for specific connection diagrams and procedures. No specialized tools are generally required beyond standard IT installation practices.
What's in the Box
- 1x TSP-RACK-PR-ADD-A Module
- 1x Installation Guide
Build Your Complete System
Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
Bundle Summary
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System Design, Deployment & Technical Support
Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.
Fixed scope • Fixed price
System Design Assistance
- Get help validating product compatibility
- Coverage requirements
- Storage planning and deployment architecture before you buy.
Deployment & Configuration Support
- Access fixed-scope support for rollout planning
- User setup guidance
- Migration and system standardization across single-site or multi-site deployments
Guides, Tools & Calculators
- PoE requirements
- Storage retention
- Camera selection and deployment methodology