Image coming soon
Product images are provided for reference and may not represent the exact model, configuration, or included components.

Overview

SKU: CB10010012
Condition: New
Availability: Special Order · Usually Ships in 2-3 Weeks
Write a Review 32% OFF

PioneerPOS Step-5e Thermal Receipt Printer USB/Ser - CB10010012

PioneerPOS CB10010012 Step-5e Thermal Receipt PrinterOverviewThe PioneerPOS CB10010012 is a Step-5e thermal receipt printer with dual USB and serial c…

$273.09 $185.99 SAVE $87
Special Order
Usually Ships in 2-3 Weeks

Quantity:

Adding to cart… The item has been added
Compatibility guidance available for your deployment
Experts for pre and post-sales support
Technical and documentation support
Shipping and lead-time confirmation before install

Laura Bennett, IPSD Senior Specialist

Talk to Laura

Specialized training • U.S - based

Senior Specialist • 877-277-7147

PioneerPOS Step-5e Thermal Receipt Printer USB/Ser - CB10010012

$273.09
$185.99

Overview

SKU: CB10010012
Condition: New
Availability: Special Order · Usually Ships in 2-3 Weeks

No Bots, Just Experts

Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

PioneerPOS CB10010012 Step-5e Thermal Receipt Printer

Overview

The PioneerPOS CB10010012 is a Step-5e thermal receipt printer with dual USB and serial connectivity. This is a point-of-sale accessory designed for retail, hospitality, and transaction environments where receipt printing integrates with POS terminals, kiosks, or legacy systems. The Step-5e form factor is compact and desk-mounted, suited for counter-top deployment where space is constrained and reliability over extended shifts is non-negotiable.

Connectivity and Compatibility

Supports both USB and serial (RS-232) connections — the dual-port design lets you pair this printer with modern USB-based POS systems or legacy serial-dependent hardware without requiring adapters or port converters. This is practical when upgrading a retail location incrementally; you can run the printer in serial mode on older terminals while testing USB integration on newer systems in parallel.

Installation Notes

Includes power supply and serial cable in the package. USB connection uses standard Type-B (or Type-A depending on cable supplied). No special driver installation required beyond standard thermal printer drivers for Windows or Linux POS environments. Mount on a counter or under-counter bracket — verify electrical outlet proximity and ensure 3–4 inches of clearance around the paper feed slot for roll changes and jam clearing.

What's in the Box

  • 1x PioneerPOS Step-5e thermal printer unit
  • 1x Power supply
  • 1x Serial cable
Specifications
Brand: PioneerPOS
MPN: CB10010012
Type: Receipt Printer
Connectivity: USB
Q&A
Reviews
Have Questions? Ask an Expert.

RELATED PRODUCTS

System Design, Deployment & Technical Support

Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.

Fixed scope • Fixed price

System Design Assistance

  • Get help validating product compatibility
  • Coverage requirements
  • Storage planning and deployment architecture before you buy.
Request Design Help

Deployment & Configuration Support

  • Access fixed-scope support for rollout planning
  • User setup guidance
  • Migration and system standardization across single-site or multi-site deployments
View Support Services

Guides, Tools & Calculators

  • PoE requirements
  • Storage retention
  • Camera selection and deployment methodology
Open Technical Resources