Custom America POS 4B000000113600 Lock + 2 Keys EVO Pro Cash Drawer
The Custom America POS 4B000000113600 is a replacement lock assembly kit designed for the EVO Pro cash drawer line. This unit provides a complete mechanical lock mechanism with two keys, enabling fast swap-out when the original lock wears, jams, or requires key rekeying. For retail operations running multiple EVO Pro drawers, maintaining spare lock kits reduces downtime and eliminates the need to pull an entire drawer from service while waiting for a replacement.
Key Features
- Direct EVO Pro Compatibility: Engineered specifically for Custom America POS EVO Pro cash drawer models. Drop-in replacement — no modification or adapter required.
- Complete Lock Mechanism: Includes tumbler assembly, bolt mechanism, and strike plate. Direct mechanical operation — no power or external controls needed.
- Two Keys Included: Kit ships with 2 keys. Minimizes the need for immediate rekeying when a lock is replaced mid-shift.
- Field Replacement: Designed for quick swap by store technicians or integrators. No dealer-only service requirement — reduces labor overhead on lock failures.
- Spare/Backup Ready: Stock this kit for multiple drawer locations. Eliminates extended downtime when a primary lock fails.
- Mechanical Durability: Steel tumbler construction. Rated for typical retail high-frequency operation without electronic failure modes.
In retail environments running shift rotations, a failed lock or lost key can force drawer removal and create cashier workflow interruption. The 4B000000113600 eliminates that friction point. Technicians keep a spare lock kit on-site, swap it in under 10 minutes, and the drawer returns to active service immediately. Two keys per kit means you have a working backup key without delays in rekeying the lock.
This is a mechanical component — it interfaces with the EVO Pro drawer's bolt housing and key cylinder. Verify the drawer model before ordering. Custom America POS does not cross-fit this lock to other drawer families (EVO Standard, Classic, or third-party models). A mismatched lock will not seat properly and may damage the strike plate or frame.
Deployment scenario: A multi-register retail location with 6–8 EVO Pro drawers should maintain at least one spare lock kit in inventory. If a lock fails during peak hours, immediate replacement preserves cashier efficiency and avoids manual override procedures that create audit and security friction. This kit also supports drawer lifecycle management — when rotating drawers out of service or refurbishing old units, a new lock provides fresh security assurance.
Jerry TildsenPerspective based on aggregated IP Security Depot and affiliated engineering team experience.
We've deployed hundreds of Custom America POS EVO Pro drawers across retail chains, and lock failures are one of the most common field service calls. The mechanical lock on these drawers is simple and reliable, but high-frequency key cycling — especially in busy retail environments where multiple cashiers use the same drawer across shifts — eventually causes tumbler wear or key sticking. The 4B000000113600 is the correct repair path for that scenario. Rather than pulling a drawer for RMA or sending it back to the warehouse, a technician with a spare lock kit can resolve the issue on-site in minutes. We recommend every customer deploying 4+ EVO Pro drawers stock at least one kit. The two keys are a genuine convenience — one key stays with the drawer, the other is stored separately. If a key is lost during the business day, you have an immediate backup without scrambling to find the spare set.
Technical Highlights:
- Mechanical Tumbler Design: Steel pin-tumbler cylinder rated for 50,000+ cycles without binding. Tolerances are tight enough that aftermarket locks or generic replacements from other drawer manufacturers will not fit; the strike plate and frame are specific to the EVO Pro body. Do not attempt cross-manufacturer substitution.
- Two-Key Kit: Eliminates the operational burden of emergency rekeying. If one key is lost, the drawer stays in service without manual override workarounds that compromise audit trails.
- No Power or Electronics: Mechanical operation means no battery drain, no lock solenoid failure modes, and no integration dependency. Failure is physical and obvious — worn tumbler or bent key. Replacement is the only remedy.
- Drop-In Swap: Lock assembly includes bolt mechanism and strike plate. Fastens directly to the EVO Pro drawer housing. Standard screwdriver tool; no special equipment needed for field technicians.
- Fit Validation Critical: Custom America POS lock housings are drawer-specific. A lock intended for the EVO Pro will not physically seat in an EVO Standard or other model. Verify SKU and drawer model before ordering — a mismatch results in wasted service call time.
Deployment Considerations:
- This lock is exclusive to the EVO Pro line. If your location has a mix of EVO Pro and EVO Standard drawers, you need separate lock kits for each — they are not interchangeable. Confirm drawer model at installation time to avoid stocking errors.
- Key management is critical. Retail environments with high staff turnover should establish a clear key custody protocol. The kit provides two keys; a third or fourth key can be cut by a locksmith if needed, but you will need the working key to provide the code. Do not lose the original key until spares are cut.
- Lock failure often presents as key sticking or unwilling to turn fully. Before ordering a replacement lock, confirm the issue is mechanical wear and not just a bent key or debris in the tumbler. Clean the lock first with compressed air and WD-40. If the key still binds after cleaning, the lock assembly is the correct replacement.
- Installation is simple but requires the drawer to be powered down and emptied. Allocate 10–15 minutes per lock swap. Technician must remove the old lock fasteners (typically two to four screws), insert the new assembly, and test the key operation before returning the drawer to service.
- Stock this kit for multi-drawer locations. A single failure on a busy shift can cascade — if the primary lock fails and no spare is available, you may need to pull the drawer entirely or use a manual override procedure. Either option creates operational friction and audit exposure.
The 4B000000113600 is the right choice for any retailer or integrator running EVO Pro drawers and seeking to maintain field-replaceable spare parts for quick service recovery. This is a mechanical component with no vendor lock-in — once you have the correct part number, any technician can swap it. For ongoing support and additional EVO Pro drawer accessories, see the Custom America POS catalog.
