Custom America POS 4B000000113300 Lock + 2 Key 17 for EVO Pro Cash Drawer
The Custom America POS 4B000000113300 is a replacement lock assembly designed for the EVO Pro cash drawer series. Built for retail and hospitality environments where drawers cycle dozens of times daily, this lock addresses wear-and-tear failures in the locking mechanism that occur after sustained use. The assembly ships with two Key 17 blanks, enabling key rotation and backup access without operational delays when a primary key is temporarily unavailable or lost. Secure cash containment between shifts and during operational downtime is essential to cash-handling compliance — this lock mechanism provides tamper-evident closure and mechanical key-only access control.
Key Features
- EVO Pro Compatibility: Engineered specifically for Custom America POS EVO Pro drawer series. Cross-compatibility with older Custom America drawer models is not supported; confirm your drawer designation before ordering.
- Key 17 Standard: Two matching Key 17 blanks included. Key 17 specification is standard across the entire EVO Pro line and cannot be interchanged with other Custom America key types.
- Direct Mount Installation: Lock cavity mount — fits directly into the existing lock housing on the drawer front panel without modification. Standard screwdriver installation, no specialized tools required.
- Mechanical Key Control: Mechanical pin-tumbler design — no electronic components, no battery dependency, no VPN or network connectivity required. Key-only access ensures offline operational resilience.
- High-Volume Duty Cycle: Rated for retail/hospitality environments with 12+ hours daily drawer operation. Replacement intervals extend drawer lifecycle and reduce unplanned downtime from lock failure.
- Dual-Key Configuration: Two keys enable secure key rotation and backup access without operational delays during shift changes or key misplacement incidents.
Lock mechanism wear is one of the most common cash drawer failure modes in fast-casual and quick-service restaurant (QSR) environments. The EVO Pro drawer design isolates the locking mechanism from the cash compartment, allowing field replacement without drawer removal or till reconciliation disruption. Installation takes under 10 minutes — a cost-effective alternative to full drawer replacement.
The Key 17 specification is proprietary to the EVO Pro series and ensures that generic or aftermarket key blanks will not operate this mechanism, maintaining intentional access control. Both keys should be stored separately from the drawer — a lost key does not compromise security if the second key is retained in a secure manager location. Key 17 blanks are stocked by Custom America distributors for emergency replacement if either key is permanently lost.
In high-theft environments or multi-location chains, the mechanical key-only design is operationally advantageous — no electronic lock-down, no network dependency, and no cloud-based access credential synchronization overhead. The lock integrates seamlessly into existing physical security protocols (manager key control, shift handoff procedures) without requiring additional software licensing or integration with POS systems.
This replacement lock assembly is compatible with EVO Pro cash drawers manufactured across all current firmware and hardware revisions. No firmware updates, VMS integration, or system reconfiguration is required. The lock maintains mechanical operation even if the drawer's POS interface (if equipped) is offline or disconnected.
Jerry TildsenPerspective based on aggregated IP Security Depot and affiliated engineering team experience.
We've installed hundreds of EVO Pro drawers across quick-service restaurants, retail checkouts, and casino cage operations. The 4B000000113300 lock is the workhorse replacement part — you'll see it cycle through high-volume environments where a single drawer handles 100+ transactions daily. In our experience, the Key 17 mechanism holds up well, but the real pain point is key management. Operators who keep both keys in the same location inevitably misplace one, then face an unscheduled parts order during a lunch rush. The dual-key ship configuration mitigates that friction. Mechanically, the EVO Pro lock is field-serviceable — no technician certification required, no factory reset, no network recertification. Compare that to electronic lock-down mechanisms (which require POS middleware, cloud synchronization, and credential cycling), and you understand why the mechanical approach remains standard in verticals where offline resilience is non-negotiable. The lock is not a security-theater upgrade — it's a durability replacement that prevents drawer binding and ensures predictable access control during business hours.
Technical Highlights:
- Key 17 Pin-Tumbler Design: Proprietary key cut prevents use of generic blank stock. In retail environments where key accountability is weak, this prevents accidental key substitution and maintains intentional access boundaries. No cross-compatibility with other Custom America drawer generations.
- Mechanical-Only Operation: Zero electronic components — no batteries, no solenoids, no microcontrollers. Offline operation is guaranteed. This is the opposite of smart-lock fatigue; it simply works every time.
- Direct Cavity Mount: The lock housing fits into the existing drawer front panel cavity without modification. Replacement is a 5-minute procedure — no drill-out, no reaming, no alignment shimming. Minimizes installer error and drawer downtime.
- High-Cycle Duty Rating: Specified for 12+ hour daily operation in retail environments. Pin-tumbler mechanism is robust against heavy-handed key insertion and repeated cycling. Lock wear is gradual, not catastrophic — operators notice increasing friction before sudden failure.
- Two-Key Ship Configuration: Solves the most common operational failure mode — lost or misplaced single key. Separate key storage (one in manager office, one on day-shift person) ensures continuity during shift handoff. Key 17 blanks are stocked by distributors for emergency replacement.
Deployment Considerations:
- Confirm your cash drawer is branded as "EVO Pro" before ordering — older Custom America models (EVO Standard, or pre-2015 designs) use different lock cavities and key specifications. Incompatible installation will require modification.
- Key management is critical — establish a documented procedure for key custody, shift handoff, and emergency replacement. Many operators store both keys together, defeating the backup-key safety net. A simple posted procedure ("Manager Key stored in office safe, Day Shift Key on register till") prevents operational friction.
- Installation requires only a standard Phillips-head screwdriver. No soldering, no gluing, no adhesive-backed gaskets. The drawer does not need to be removed from the counter or powered down during replacement.
- The lock mechanism operates regardless of POS software state. If the terminal is offline, frozen, or powered down, the lock still functions — essential for cash security during network outages or system maintenance windows.
- Key 17 blanks are proprietary but widely stocked. If a key is lost during operation, replacement blanks can be ordered the same day through Custom America distributors. Keep at least one spare blank in your manager office for emergencies.
This lock is the right fit for any high-volume retail operation using Custom America EVO Pro drawers. It's a durable, offline-resilient alternative to electronic lock-down — no cloud credentials, no middleware integration, no firmware updates. Spec it as a standard replacement part for multi-location chains and as a preventative maintenance item for busy single-location retailers. See the Custom America POS catalog for compatible drawer models and related access-control hardware.
