Custom America POS 4B000000113000 Lock + 2 Keys EVO Pro Cash Drawer
The Custom America POS 4B000000113000 is a direct-replacement lock assembly designed for EVO Pro cash drawers. This unit includes two keys and restores full mechanical security to drawers where the original lock has worn, failed, or been lost. Installation is straightforward: remove the failed lock from the drawer front, insert the new assembly into the standard mounting cavity, and test key operation. No drawer modification, drilling, or additional hardware required.
Key Features
- EVO Pro Specific Design: Engineered for Custom America POS EVO Pro drawer models only. Keyway and lock geometry are calibrated to this family and will not interchange with other cash drawer brands or older Custom America POS lines.
- Two Keys Included: Each lock ships with two keys (Model 13). Keep one in active rotation and secure the spare in your key control inventory to reduce downtime from lost or misplaced keys.
- No-Modification Install: Lock mounts directly into the existing opening on the drawer front. Zero drilling, cutting, or fabrication — install in under five minutes per drawer.
- Mechanical Reliability: Standard pin-tumbler construction rated for high-cycle retail environments. Smooth key insertion and turn, no binding or sticking after break-in.
- Drop-In Compatibility: Works with all current-generation EVO Pro models and compatible with existing drawer enclosures — no retooling of drawer front bezels or hardware.
- Security Integrity: Each lock is keyed individually; keys from one lock will not operate another unit. Maintains cash drawer access control in multi-till operations.
The EVO Pro drawer platform is standard across mid-market point-of-sale installations in food service, retail, and hospitality. Lock degradation — typically manifesting as key resistance, binding, or complete mechanical failure — is one of the most common service calls on aging drawers. This replacement assembly eliminates the capex and lead time of replacing an entire drawer unit. A two-key set per lock is retail best practice; one key rotates with opening and closing procedures, and the spare is held in a secure key safe or manager control, reducing the operational friction when a working key is temporarily unavailable.
Installation is a straight swap: locate the two mounting screws on the inside of the drawer front (typically M4 or M5 machine screws), remove them, withdraw the old lock body, align the new lock assembly with the front opening, and drive the screws home. Test both keys before returning the drawer to the till line. If either key shows resistance or does not turn smoothly, stop and verify that the lock barrel is fully seated and that no debris is lodged in the keyway. A quick spray of light penetrating oil (WD-40 or equivalent) and gentle key cycling will free any factory grit.
Stock this part as a warranty replacement or service spare if you maintain and support EVO Pro drawers across a portfolio of sites. A single failed lock can take a register offline for a day; having a replacement on hand reduces technician travel time and restores revenue immediately. Pair this lock with your existing EVO Pro drawer stock; no compatibility issues with power supplies, escrow mechanisms, or sensor wiring.
Jerry TildsenPerspective based on aggregated IP Security Depot and affiliated engineering team experience.
We've installed hundreds of EVO Pro cash drawer systems across hospitality and QSR chains, and the 4B000000113000 lock is the reliable go-to replacement when the original wears out. In high-volume retail environments — coffee shops, quick-service restaurants, casual dining — drawer locks see 20-50 cycles per shift, and over 3-5 years the pin-tumbler mechanism simply loses its snap. Key resistance starts creeping in, staff begins forcing the key (which accelerates wear), and eventually the lock either won't turn or turns but fails to hold the drawer latch securely. At that point you've got two choices: swap out the entire drawer ($400-600 capex, plus technician time) or install a $40-50 replacement lock assembly and be back in service in 15 minutes. We always recommend the latter. The keyway geometry on the Model 13 is tight and well-manufactured; we haven't seen premature wear or keyway binding with this part in field deployments. The two-key standard is also operationally sound — one key lives on the register operator's lanyard or key ring, the other goes into a manager-controlled key box. When the primary key is lost or left at home, operations don't halt while waiting for a locksmith or a new drawer delivery.
Technical Highlights:
- Pin-Tumbler Mechanism: Standard high-security pin stack engineered for retail-cycle durability. The lock doesn't have electronic components or batteries — purely mechanical, so no software updates, no wireless pairing failures, just turn the key and the drawer solenoid releases. Repair or replacement is straightforward if needed.
- Model 13 Keyway: Proprietary to Custom America POS EVO Pro family. Not interchangeable with other cabinet locks or drawer lines — a security feature that prevents accidental key sharing across incompatible hardware, and also means you can't substitute a generic eBay lock and expect it to work.
- M4/M5 Mounting: Fits the factory-drilled opening on all current EVO Pro drawer fronts. Screw torque is light (2-3 Nm); don't over-tighten, or you'll strip the pot-metal threads in the drawer body. Hand-tight plus a quarter turn is the right stopping point.
- Key Control in Multi-Register Environments: Each lock is keyed independently. If you operate 8 registers, you'll have 8 different key sets — one lock's key will not open another register's drawer. This is a compliance and security requirement in high-cash-velocity sites.
- Spare Key Practice: Two keys per lock is not overkill — it's insurance. We recommend storing the spare in a locked key cabinet in the manager's office, not at the register. Staff inevitably loses keys; a backup dramatically reduces downtime.
Deployment Considerations:
- Confirm your drawer is an EVO Pro model before ordering — if you have an older Custom America POS drawer or a competing brand (APG, Posiflex, SAM4S), this lock will not fit. Serial number or photo of the drawer front can confirm compatibility.
- If the lock is seized or the key is broken off inside, do not force removal — you risk damaging the drawer front. Spray the keyway with penetrating oil and let it soak for 30 minutes before attempting extraction. A stubborn lock may require careful drilling out of the mounting screws.
- After installation, test both keys multiple times (open/close cycle at least 10 times) before the drawer goes live. A binding or stiff key that takes 5-10 seconds to turn will slow down opening procedures and staff will likely abandon the spare key, defeating the backup strategy.
- In high-humidity or corrosive environments (coastal sites, wet kitchens), lightly spray the lock interior with a thin coat of oil-based lubricant quarterly. This prevents salt creep and corrosion of the pin stack, which can stiffen the mechanism after 1-2 years in harsh climates.
- Inventory at least one spare lock for every 5-8 drawers you support. Lock failure is not rare, and a replacement on-hand means you're doing the service call in one visit instead of requiring a second trip when the part arrives.
The 4B000000113000 is purpose-built for operations running EVO Pro cash management systems — retail chains, restaurants, hospitality venues where drawer security and speed are both critical. Spec this part into your maintenance and spare-parts inventory if you support Custom America POS sites, and your field service time and customer satisfaction will improve measurably. See the full Custom America POS catalog for compatible drawer models and accessories.
