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Overview

SKU: VAX-HELP-HOUR
Availability: Special Order · Usually Ships in 2-3 Weeks
Warranty 1-year Warranty
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Pelco VAX-HELP-HOUR Vaxtor Remote Config Per Hour

One hour of expert remote setup for Vaxtor LPR and VideoXpert VMS

$217.35 $174.99 SAVE $42
Special Order
Usually Ships in 2-3 Weeks

Quantity:

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Compatibility guidance available for your deployment
Experts for pre and post-sales support
Technical and documentation support
Shipping and lead-time confirmation before install

Laura Bennett, IPSD Senior Specialist

Talk to Laura

Specialized training • U.S - based

Senior Specialist • 877-277-7147

Pelco VAX-HELP-HOUR Vaxtor Remote Config Per Hour

$217.35
$174.99

Overview

SKU: VAX-HELP-HOUR
Availability: Special Order · Usually Ships in 2-3 Weeks
Warranty 1-year Warranty

No Bots, Just Experts

Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

Pelco VAX-HELP-HOUR Vaxtor Remote Config Per Hour

The Pelco VAX-HELP-HOUR provides one hour of expert remote configuration assistance for Vaxtor Helix LPR and analytics software deployments. Pelco and Vaxtor specialists connect remotely to guide installation, calibration, recognition zone setup, and VideoXpert VMS integration, significantly reducing on-site commissioning time and accelerating system deployment.

Key Features

  • One hour of dedicated remote configuration support from Pelco/Vaxtor specialists
  • Expert assistance with Vaxtor Helix installation and calibration
  • Recognition zone setup and optimization support
  • VideoXpert VMS integration guidance
  • Applicable to any Vaxtor Helix or Vaxalpr deployment
  • Purchase multiple hours as needed for complex multi-camera or multi-lane configurations
  • NDAA Section 889 compliant for regulated government installations

Technical Highlights

This remote support service is engineered for Pelco VideoXpert VMS environments and supports professional installation workflows. The per-hour model provides flexibility for varied deployment complexities. For predictable costs on per-camera commissioning, the VAX-HELP-CAM alternative option is available.

Applications

Ideal for enterprises deploying Vaxtor Helix LPR systems, multi-lane traffic management configurations, parking facility analytics, and integrated security deployments requiring specialized calibration and zone configuration expertise.

Warranty and Support

Backed by a 1-year warranty and supported through Pelco's global service network and specialty distributor channels. Enterprise customers receive priority technical support and streamlined processes through specialty reseller partners.

Specifications
Type: Video Management Software
Warranty: 1-year Warranty
Part Number: VAX-HELP-HOUR
Classification: Accessory
Type: Software
Product Type: Video Management Software
Housing Color: White
Resolution: 4K (8 MP)
Compression: H.265; H.264; MJPEG
ONVIF: Yes
Mount Type: Wall; Rack
Analytics: Suites)asanoverlayoncamerasinreal-time,playbacks,andexports;andsearch
Processor: Intel Xeon Silver / Core i5-9500
Memory: 16GBDDR4
Operating System: Drive 2xSSD480GB M.2SSD 240GB M.2NVMe256GB
Connector Type: Types mDP Cable(out)
Dimensions: 68.2x43.4x8.68 58.91x21.8x44.33 45.38x17.5x36.29 57.75x48.2x4.28
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  • Calibration, optical alignment, and zone configuration by Pelco specialists
  • Compatible with Vaxalpr LPR cameras and VideoXpert VMS integration
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AI license plate recognition per-camera license for VideoXpert VMS

  • Automatic plate recognition and vehicle attribute analysis on single camera
  • Per-camera licensing model—deploy one license per LPR capture point as needed
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System Design, Deployment & Technical Support

Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.

Fixed scope • Fixed price

System Design Assistance

  • Get help validating product compatibility
  • Coverage requirements
  • Storage planning and deployment architecture before you buy.
Request Design Help

Deployment & Configuration Support

  • Access fixed-scope support for rollout planning
  • User setup guidance
  • Migration and system standardization across single-site or multi-site deployments
View Support Services

Guides, Tools & Calculators

  • PoE requirements
  • Storage retention
  • Camera selection and deployment methodology
Open Technical Resources