Lenovo 5WS7C19943 4-Year Standard Next-Business-Day Response Service Plan

Overview

The Lenovo 5WS7C19943 is a 4-year Standard Next-Business-Day (NBD) onsite response service plan scoped specifically for the ThinkSystem SR650 V4 rack server. When a covered hardware failure occurs, Lenovo dispatches a technician and replacement parts to your site by the next business day — eliminating the extended downtime that comes with depot or mail-in repair cycles. For data center and edge deployments where an SR650 V4 handles compute-intensive workloads, that turnaround floor matters: unplanned server outages that stretch across multiple days carry real operational cost. This plan extends coverage beyond the base warranty period by four years, giving procurement teams a fixed, predictable service expense tied to a known asset.

Compatibility

This service plan is compatible exclusively with the Lenovo ThinkSystem SR650 V4 (the fourth-generation 2U dual-socket rack server in the SR600 series). It is not transferable to SR650 V3, SR650 V2, SR630, SR860, or any other ThinkSystem model. Verify the machine type of your SR650 V4 against the Lenovo service part number before purchase — service contracts are tied to a specific serial number at activation. If your environment runs multiple SR650 V4 nodes, a separate 5WS7C19943 entitlement is required per unit.

Installation Notes

Activation requires registering the contract against the SR650 V4 serial number through Lenovo's service portal. Coverage begins on the date of activation or at base-warranty expiration — confirm the start date at registration to avoid gap coverage. NBD response is contingent on geographic service area availability; verify your site's postal code against Lenovo's service coverage map before purchase if uptime SLAs are contractually binding in your environment.