Product images are provided for reference and may not represent the exact model, configuration, or included components.

No Bots, Just Experts

Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

Axis I5304 Network Answering Unit 7in Touch

The Axis I5304 Network Answering Unit is a professional-grade IP intercom station designed for secure visitor communication and access control in commercial and enterprise environments. Built on Axis' proven 2N OS platform, this indoor station delivers reliable audio-visual verification capabilities, enabling receptionists, security personnel, and facility managers to authenticate visitors and manage entry points with confidence.

Key Features

  • 7-inch capacitive touch screen for intuitive visitor interaction
  • Full-duplex two-way audio with echo cancellation for clear communication
  • Seamless integration with Axis IP intercom systems and SIP-based VoIP networks
  • Power over Ethernet (PoE IEEE 802.3af) for simplified installation
  • Compact white indoor form factor suitable for reception areas and entry points
  • Multiple mounting options via dedicated accessories (wall, recessed, and desk)

Technical Specifications

The I5304 operates on Axis' proprietary 2N OS, ensuring stable performance and deep compatibility with existing Axis infrastructure. It connects via SIP protocol and native Axis IP intercom systems, making integration straightforward in both legacy and modern deployments. The device draws power exclusively from PoE, eliminating the need for auxiliary power supplies and reducing cable clutter at installation sites.

Audio quality is prioritized through full-duplex two-way communication with integrated echo cancellation, allowing simultaneous talking and listening without distortion. The 7-inch capacitive touch interface provides responsive, wear-resistant operation suitable for high-traffic environments.

Mounting and Installation Flexibility

The I5304 supports three mounting configurations through optional accessories: recessed mounting (AXIS TI5201), wall mounting (AXIS TI5601), and desk mounting (AXIS TI5602). This flexibility allows deployment in diverse facility layouts, from modern open-plan offices to traditional reception desks and secure building entrances.

Ideal Applications

This unit is well-suited for corporate office receptions, hotel concierge desks, residential building entry points, secure facility access control, and multi-tenant commercial properties. Its professional design and reliable performance make it the preferred choice for organizations requiring both visual and audio verification of visitors before granting access.

Ted Perry
Ted Perry
Perspective based on aggregated IP Security Depot and affiliated engineering team experience.

The I5304 distinguishes itself as a purpose-built answering station rather than a general-purpose display. Its integration with both proprietary Axis systems and open SIP standards ensures compatibility across mixed-vendor environments. The capacitive touch interface and echo cancellation are critical for high-volume reception areas where call clarity and rapid response times directly impact visitor experience and security.

PoE power delivery streamlines deployment in retrofit scenarios where running dedicated electrical circuits is impractical. Organizations evaluating this unit should confirm SIP server compatibility and verify that existing mounting infrastructure aligns with the three available accessory options.

Specifications
sku: 03238-001
Form Factor: Indoor station
Display Size: 7 inch
Audio Support: Full-duplex two-way audio with echo cancellation
Power Type: PoE (IEEE PoE)
Connectivity: SIP, Axis IP intercom systems
OS Platform: Axis 2N OS
Color: White
Compatible With: Axis IP intercoms, SIP-based VoIP systems, AXIS TI5201, AXIS TI5601, AXIS TI5602
Display Type: Capacitive touch screen
Environment Rating: Indoor
Warranty: 5-Year Warranty
Q&A
Reviews
Have Questions?

Videos Hide Videos Show Videos

Axis I5304 Network Answering Unit 7in Touch - 03238-001

$789.00
$764.99

RELATED PRODUCTS

Save $24.01
Axis I5304 Network Answering Unit - 03239-001
Add to Cart The item has been added

Axis 03239-001

Axis I5304 Network Answering Unit - 03239-001

7-inch touchscreen IP terminal with full-duplex audio for visitor verification

  • 7-inch capacitive touchscreen with clear video display for visitor identification
  • Full-duplex two-way audio with echo and noise cancellation for high-traffic areas
  • Single Ethernet cable power via PoE; mounts recessed, wall, or desktop
Free shipping over $499
$789.00 $764.99 Save $24.01
The item has been added Add to quote
$789.00 $764.99 Save $24.01
Save $24.01 Add to cart Add to quote
Save $2.01
Axis TI5602 Desk Stand for I5304 - 03242-001
Add to Cart The item has been added

Axis 03242-001

Axis TI5602 Desk Stand for I5304 - 03242-001

Desktop stand for Axis I5304 with tool-free setup and anti-slip base

  • Anti-slip base keeps I5304 stable on work surfaces during frequent use
  • Tool-free installation gets the stand ready in minutes without equipment
  • Matte black finish blends into reception areas and control room environments
In stock · Ships same business day Free shipping over $499
$59.00 $56.99 Save $2.01
The item has been added Add to quote
$59.00 $56.99 Save $2.01
Save $2.01 Add to cart Add to quote
Save $1.01
Axis TI5201 Recessed Mount for I5304 - 03240-001
Add to Cart The item has been added

Axis 03240-001

Axis TI5201 Recessed Mount for I5304 - 03240-001

Recessed mount for AXIS I5304 answering unit in walls

  • Flush-mount design eliminates protruding hardware for clean appearance
  • Internal cable routing and anchoring for new construction and retrofit
  • Designed for reception areas, control rooms, and security operations centers
In stock · Ships same business day Free shipping over $499
$29.00 $27.99 Save $1.01
The item has been added Add to quote
$29.00 $27.99 Save $1.01
Save $1.01 Add to cart Add to quote
Save $1.01
Axis TI5601 Wall Mount for I5304 - 03241-001

Axis 03241-001

Axis TI5601 Wall Mount for I5304 - 03241-001

Wall mount for Axis I5304 Network Answering Unit with clean cable routing

  • Direct-fit bracket engineered for I5304—no adapters or alignment guesswork
  • Integrated cable pathways keep Ethernet, power, and audio organized and accessible
  • Mounts to standard drywall and solid surfaces with compact footprint for lobbies
In stock · Ships same business day Free shipping over $499
$29.00 $27.99 Save $1.01
$29.00 $27.99 Save $1.01
Save $1.01 Add to quote

System Design, Deployment & Technical Support

Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.

Fixed scope • Fixed price

System Design Assistance

  • Get help validating product compatibility
  • Coverage requirements
  • Storage planning and deployment architecture before you buy.
Request Design Help

Deployment & Configuration Support

  • Access fixed-scope support for rollout planning
  • User setup guidance
  • Migration and system standardization across single-site or multi-site deployments
View Support Services

Guides, Tools & Calculators

  • PoE requirements
  • Storage retention
  • Camera selection and deployment methodology
Open Technical Resources