ATEN
SKU: US3384I
Overview
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Overview
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The ATEN US3344I is a 4-computer, 4-port USB 3.1 Gen1 industrial-grade hub switch built for environments where reliable peripheral sharing across multiple workstations isn't optional — factory floors, process control rooms, and edge automation deployments where consumer-grade USB switches fail within months. The US3344I supports both RS-422 and RS-485 serial control alongside a dedicated 1.8m remote port selector, giving integrators two independent switching methods without relying on software drivers or host-side polling.
The RS-422/RS-485 serial interface makes the US3344I directly addressable by PLCs, industrial PCs, and serial-capable automation controllers without any USB enumeration dependency on the control side. Port selection via serial command is documented in the user manual (us3344i-user-manual-w.pdf, updated 2024-05-17), which covers command syntax for RS-422 and RS-485 switching sequences. The optional 12V DC power adapter (Part No. 0AD8-8012-33M1) is available separately when terminal block wiring is not preferred. For broader context on USB peripheral sharing solutions or to evaluate the full ATEN industrial switching lineup, both categories include complementary products for multi-host environments. Integrators deploying this alongside rack-mount accessories or KVM switches will find the rack form factor aligns with standard 1U-adjacent mounting configurations. For guidance on planning USB infrastructure in industrial or surveillance environments, see the industrial connectivity planning guide.
Q: How does the US3344I switch between connected computers — is it software-driven or hardware-driven?
A: The US3344I supports two hardware-driven switching methods: a physical remote port selector (1.8m cable included) and serial commands over RS-422 or RS-485. No software driver is required on the switching host, making it suitable for PLC-controlled automation environments.
Q: What serial interface does the US3344I use for port control commands?
A: The unit supports both RS-422 (orange terminal) and RS-485 (green terminal) for serial command-based port switching. Both interfaces are available simultaneously via labeled terminal block connections.
Q: Can the US3344I be powered from panel wiring without a separate power supply?
A: Yes. The US3344I accepts power via terminal block, which is designed for direct panel wiring integration common in industrial control enclosures. A 12V DC jack input is also supported for setups where a standard power adapter is preferred. The optional DC adapter (Part No. 0AD8-8012-33M1) is sold separately.
Q: What is the operating temperature range of the US3344I?
A: The storage temperature rating is -20 to 60°C. This range accommodates unheated equipment rooms, outdoor-rated enclosures, and high-ambient server environments that would stress consumer-grade switches.
Q: Is the US3344I firmware field-upgradeable?
A: Yes. Firmware is field-upgradeable; current release is v1.2.112 (2022-06-01). The upgrade package is available from ATEN and can be applied without hardware replacement.
Q: How many computers can share USB peripherals through the US3344I at one time?
A: The US3344I supports 4 computer connections (4 upstream USB 3.1 Gen1 host ports). Only one computer has active control of the shared USB peripherals at a time — switching is handled via remote selector or serial command.

The US3344I solves a specific problem I see repeatedly in industrial automation installs: four workstations need to share a USB peripheral — usually a barcode scanner, USB-attached storage, or a measurement instrument — and the environment rules out anything that requires Windows-driver-based arbitration or a powered hub on an exposed desk. What makes this unit worth specifying is the RS-422/RS-485 serial switching path. Your PLC or industrial PC can command port allocation over the same serial bus you're already running, without touching any host-side software stack.
Technical Highlights:
Deployment Considerations:
This unit is well-matched to process control and industrial inspection environments where four PLCs or industrial PCs share a single USB-attached instrument and switching needs to be triggered programmatically over RS-485 — not by a user clicking a software button.
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