Image coming soon
Product images are provided for reference and may not represent the exact model, configuration, or included components.

Overview

SKU: 99-TOM-W3SC1
Condition: New
Availability: Usually Ships in 2-3 Weeks
Write a Review

PioneerPOS 3 YR Comprehensive ON Tom-usb USA Only - 99-TOM-W3SC1

PioneerPOS 99-TOM-W3SC1 3-Year Comprehensive ServiceOverviewThe 99-TOM-W3SC1 is a three-year comprehensive on-site service agreement for PioneerPOS To…

$349.99

Quantity:

Adding to cart… The item has been added
Compatibility guidance available for your deployment
Senior specialists for pre and post-sales support
Authorized sourcing and documentation support
Shipping and lead-time confirmation before install

Laura Bennett, IPSD Senior Specialist

Talk to Laura

200+ hrs training • U.S - based

Senior Specialist • 877-277-7147

PioneerPOS 3 YR Comprehensive ON Tom-usb USA Only - 99-TOM-W3SC1

$349.99

Overview

SKU: 99-TOM-W3SC1
Condition: New
Availability: Usually Ships in 2-3 Weeks

No Bots, Just Experts

Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

PioneerPOS 99-TOM-W3SC1 3-Year Comprehensive Service

Overview

The 99-TOM-W3SC1 is a three-year comprehensive on-site service agreement for PioneerPOS Tom-usb systems deployed in the USA. This contract covers parts, labor, and travel for all covered system failures — designed for retail, hospitality, and small-to-medium enterprise environments where downtime directly impacts daily operations. Service applies to the Tom-usb USB-connected device family exclusively.

Compatibility

This service agreement covers all PioneerPOS Tom-usb systems operating in the United States. Verify your system model documentation to confirm Tom-usb designation before purchase. The 99-TOM-W3SC1 does not extend coverage to other PioneerPOS product lines or non-Tom-usb variants.

Coverage Terms

The three-year term begins on the service purchase date. Coverage includes hardware repair and replacement of failed components, on-site technician dispatch, and parts sourcing — standard warranty exclusions apply (physical damage from misuse, modification, or accident damage). Response time and service level terms are subject to the detailed agreement documentation; confirm specific SLA terms with your contract administrator before deployment.

Specifications
Brand: PioneerPOS
MPN: 99-TOM-W3SC1
Connectivity: USB
hide_reason: pricing_violation_2026-05-06
Q&A
Reviews
Have Questions?

RELATED PRODUCTS

PioneerPOS 15"TOM InfinityResistive USB NoMount
Add to Cart The item has been added

PioneerPOS

SKU: 1M3002Q201

PioneerPOS 15"TOM InfinityResistive USB NoMount - 1M3002Q201

  • 15-inch resistive touchscreen accepts gloved input for high-traffic POS deployments.
  • USB connectivity enables direct integration with POS systems—no additional drivers required.
  • Ships bracket-free; VESA-compatible mounting supports flexible aftermarket installation.
$725.00 $480.99 Save $244.01
The item has been added
Free shipping over $499
$725.00 $480.99 Save $244.01
Add to cart Add to quote
PioneerPOS Base For TOM-M5 Black - Not to be Used - 46B-TOM-B15

PioneerPOS

SKU: 46B-TOM-B15

PioneerPOS Base For TOM-M5 Black - Not to be Used - 46B-TOM-B15

  • OEM replacement base ensures correct physical alignment for TOM-M5 terminals.
  • Black finish integrates seamlessly with standard TOM-M5 countertop deployments.
  • Factory-new condition provides full manufacturer warranty and component traceability.
$72.50 $49.99 Save $22.51
The item has been added
Free shipping over $499
$72.50 $49.99 Save $22.51
Add to quote

System Design, Deployment & Technical Support

Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.

Fixed scope • Fixed price

System Design Assistance

  • Get help validating product compatibility
  • Coverage requirements
  • Storage planning and deployment architecture before you buy.
Request Design Help

Deployment & Configuration Support

  • Access fixed-scope support for rollout planning
  • User setup guidance
  • Migration and system standardization across single-site or multi-site deployments
View Support Services

Guides, Tools & Calculators

  • PoE requirements
  • Storage retention
  • Camera selection and deployment methodology
Open Technical Resources