Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.
The 99-TOM-W3SC1 is a three-year comprehensive on-site service agreement for PioneerPOS Tom-usb systems deployed in the USA. This contract covers parts, labor, and travel for all covered system failures — designed for retail, hospitality, and small-to-medium enterprise environments where downtime directly impacts daily operations. Service applies to the Tom-usb USB-connected device family exclusively.
This service agreement covers all PioneerPOS Tom-usb systems operating in the United States. Verify your system model documentation to confirm Tom-usb designation before purchase. The 99-TOM-W3SC1 does not extend coverage to other PioneerPOS product lines or non-Tom-usb variants.
The three-year term begins on the service purchase date. Coverage includes hardware repair and replacement of failed components, on-site technician dispatch, and parts sourcing — standard warranty exclusions apply (physical damage from misuse, modification, or accident damage). Response time and service level terms are subject to the detailed agreement documentation; confirm specific SLA terms with your contract administrator before deployment.
Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
TOM-M5 mounting bracket designed to support SL2 cameras in fixed wall or ceiling deployments
15-inch touchscreen monitor with resistive touch technology and USB connectivity
15-inch resistive touchmonitor designed for point-of-sale, retail checkout, and customer-facing kiosk deployments
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Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.
Fixed scope • Fixed price
