Zebra ZS3-ZBI1-100 TSS ZBI 2.0 Enablement Kit

The Zebra ZS3-ZBI1-100 is a TSS ZBI 2.0 Enablement Kit designed to support mobile computing operations with comprehensive technical support services and enablement resources. This kit includes 8x5 support coverage and one year of service, providing IT managers, security integrators, and logistics teams with the infrastructure needed to deploy and maintain Zebra mobile computing solutions in warehouse, retail, and field service environments.

Overview

The ZS3-ZBI1-100 enablement kit streamlines the deployment and ongoing management of Zebra mobile computers across your organization. Whether you're managing a single location or a distributed fleet, this package delivers technical guidance, support infrastructure, and service entitlements to maximize uptime and operational efficiency. The kit is configured for 1-year coverage with 8x5 support availability, ensuring your team has access to assistance during critical business hours.

Key Features

8x5 Technical Support: Business-hours support access to resolve deployment, configuration, and operational issues

One-Year Coverage Term: Continuous service entitlement spanning 12 months from activation

ZBI 2.0 Enablement Framework: Access to Zebra's mobile computing enablement tools and resources for fleet management and device configuration

TSS (Technical Support Services) Integration: Structured support model aligned with Zebra's enterprise service standards

Single Printer License: Kit covers support and enablement for one printing device within your deployment

Fleet-Ready Configuration: Designed for scalable deployment in multi-device environments with consistent support across the organization

Integration & Compatibility

The ZS3-ZBI1-100 enablement kit integrates with Zebra mobile computing platforms running ZBI 2.0 frameworks. This compatibility ensures seamless deployment alongside existing Zebra infrastructure, MDM solutions, and enterprise software ecosystems commonly deployed in warehouse management systems (WMS), retail point-of-sale (POS), and field service management (FSM) environments. Organizations leveraging Zebra device management consoles and MobileIron or Airwatch MDM platforms will benefit from coordinated support and enablement pathways.

Support & Service Model

The 8x5 support window (Monday–Friday, 8 AM–5 PM in customer timezone) provides technical assistance for device configuration, troubleshooting, OS updates, and integration challenges. Support covers best practices for Zebra mobile computer deployment, firmware management, and connectivity optimization. One-year coverage ensures your organization maintains continuous access to Zebra's support infrastructure during the initial deployment phase and beyond, reducing risk of unplanned downtime and supporting faster time-to-productivity.

Ted Perry

Perspective based on aggregated IP Security Depot and affiliated engineering team experience.

I've recommended the Zebra ZS3-ZBI1-100 enablement kit to several large-scale logistics deployments, and it consistently delivers value in the early phases of mobile computer rollouts. The structured 8x5 support window and one-year term align well with typical pilot-to-production timelines, giving integrators and IT teams reliable access to Zebra expertise when deployment complexity is highest.

Technical Highlights:

Streamlined Enablement: ZBI 2.0 framework provides consistent device management and fleet monitoring across distributed locations
Business-Hours Availability: 8x5 support model matches most warehouse and retail operational schedules, minimizing gaps during critical deployment windows

Deployment Considerations:

Plan enablement kit activation concurrent with device procurement to maximize support availability throughout onboarding
Coordinate with your MDM vendor to ensure ZBI 2.0 configuration integrates with existing mobile device management policies

The one-year term positions this kit as an entry-level service option; for extended fleet deployments, consider planning renewal or upgrade pathways before the 12-month window closes to avoid support gaps.