Aiphone Wall BOX with Caged Light and Assistance Lettering - WB-CA

Aiphone WB-CA Wall-Mounted Call Station Housing with Assistance Beacon

The Aiphone WB-CA is a stainless steel wall-mounted enclosure designed to house call station equipment for the Ix and IxG intercom series. It provides a robust, code-compliant installation framework for applications requiring visible assistance signage and audible/visual notification. Built from 12-gauge stainless steel, the WB-CA mounting solution delivers durability in high-traffic commercial and institutional environments where intercom stations need to be accessible, conspicuous, and maintainable.

Overview and Design

The WB-CA combines physical security-grade materials with ADA-compliant mounting geometry. Its 20-inch height × 10-9/16-inch width × 3-7/8-inch depth footprint (26 inches with beacon) fits standard wall cavities while meeting accessibility standards. The stainless steel construction resists corrosion in healthcare, hospitality, and industrial settings where moisture and cleaning chemicals are present. Conduit knockouts (three on back, two on bottom) simplify rough-in for both electrical and low-voltage wiring without post-installation retrofitting.

Key Features

• 12-Gauge Stainless Steel Construction: Withstands routine cleaning, high-traffic contact, and environmental exposure without rust or surface degradation — critical in hospitals, schools, and facilities requiring frequent sanitization.
• 24V DC Beacon Power (PS-2420UL Power Supply): Operates the integrated caged light strobe independently from the call station logic, enabling visual assistance alerts visible across large common areas without straining the main intercom power budget.
• ADA-Compliant Assistance Lettering: Blue lettering meets accessibility standards and provides instant visual wayfinding for visitors and staff seeking help — required for public-facing installations in commercial buildings and healthcare facilities.
• Dual Mounting Geometry: Four mounting points (two on back, two on bottom) accommodate wall-stud or surface-mounting scenarios; the 44-inch AFF (above finished floor) call button height and 48-inch AFF camera viewing height comply with ADA standards for reachability and visibility.
• Four-Inch Depth Compliance: The 3-7/8-inch body depth allows mounting above the 27-inch ADA reachability threshold without protrusion hazards — a practical detail for facilities balancing accessibility with visibility in hallways and waiting areas.
• Conduit Routing Flexibility: Five knockouts (three back, two bottom) eliminate the need for cutting or drilling after installation, reducing field labor and maintaining stainless steel integrity.

Integration & Compatibility

The WB-CA is designed specifically for Aiphone Ix and IxG series call stations. Its internal cavity and mounting pattern align with the electrical and mechanical footprint of these models, ensuring flush installation without adapters or custom fabrication. The 24V beacon power supply (PS-2420UL, sourced separately) integrates directly into the enclosure wiring without modification. If your facility is standardized on a different intercom platform, confirm the Ix/IxG compatibility before ordering — the WB-CA will not accommodate other brands or older Aiphone legacy systems without significant rework.

Deployment Scenarios

The WB-CA is purpose-built for assisted-living facilities, emergency call corridors, hospitals, and commercial security lobbies where a visible, audible beacon signals staff that help is needed. The caged light strobe design prevents accidental breakage from wheelchair access or cart impacts. Schools, government buildings, and multi-tenant office spaces also benefit from the standardized ADA compliance — no interpretation risk, no compliance ambiguity during final inspection.

Environmental and Durability Notes

Stainless steel is not corrosion-proof in all conditions — high-chlorine or salt-spray environments (coastal facilities, indoor pools) may require periodic surface maintenance. The material's resistance to standard cleaning agents (alcohol, mild bleach solutions) makes it suitable for healthcare and food-service environments. The caged beacon design protects the strobe element from direct impact but does not make the unit submersible or suitable for outdoor mounting without additional weatherproofing.

What's in the Box

Package contents from the manufacturer are not detailed in available technical documentation. Contact the manufacturer or your distributor for a complete bill of materials, including fasteners, knockout plugs, and any internal brackets needed for Ix/IxG mounting.

Frequently Asked Questions

Q: What is the ADA compliance standard for the WB-CA?

A: The WB-CA meets ADA accessibility requirements through its 4-inch depth (allowing mounting above 27 inches), standardized call button height of 44 inches AFF, camera viewing height of 48 inches AFF, and compliant blue assistance lettering. These dimensions ensure reachability and visibility for users with mobility and visual disabilities.

Q: Can I use the WB-CA with intercom systems other than Aiphone Ix and IxG?

A: No. The WB-CA is designed specifically for Aiphone Ix and IxG series call stations. Using it with other brands or legacy Aiphone systems will require custom adapters and may compromise code compliance or mounting integrity.

Q: What power supply is needed for the 24V beacon?

A: The PS-2420UL 24V DC power supply operates the beacon light and strobe independently. It is not included with the WB-CA and must be ordered and installed separately in your electrical panel or cabinet.

Q: Is the WB-CA suitable for outdoor use?

A: The stainless steel construction resists weather exposure, but the unit is not specifically rated for outdoor mounting and lacks sealed conduit entries or weatherproof covers on the beacon. Use it indoors or in covered entryways only.

Q: What mounting hardware is included?

A: Package contents are not documented in available technical sources. Consult the manufacturer's installation sheet or contact your distributor for a complete hardware list before installation.

Q: How do I rough-in conduit for the WB-CA?

A: The unit provides five conduit knockouts: three on the back panel, two on the bottom. Use these to route electrical supply and low-voltage intercom wiring without post-installation drilling or cutting.

James Everett

I spec the WB-CA in assisted-living and emergency-response environments where the call station needs to be unmissable and tamper-resistant. The 12-gauge stainless steel and integrated caged beacon make this unit a solid workhorse for high-traffic hallways. The ADA mounting geometry — 44 inches AFF for the button, 48 inches AFF for the camera — is baked into the design, so you don't fight code compliance during final inspection.

Technical Highlights:

• 24V DC Beacon (PS-2420UL): Runs the strobe independent of the call station logic — means the visual alert fires even if the intercom processor is offline, a critical fail-safe for life-safety installations. You size the power supply once and forget it.
• 12-Gauge Stainless Steel Body: Resists rust and surface corrosion in healthcare environments where quaternary ammonium and bleach solutions are routine cleaning agents. No powder-coat degradation, no rust bloom after two years.
• Five Conduit Knockouts: Three back, two bottom — pre-planned entry points eliminate field drilling and preserve the stainless integrity. Rough-in your electrical and low-voltage runs in one pass.

Deployment Considerations:

• The WB-CA is locked into Ix and IxG compatibility — confirm your intercom platform before ordering. No universal adapter will bridge other brands without breaking ADA compliance geometry.
• The 4-inch depth allows above-27-inch mounting, but the caged beacon is not shatter-proof and not designed for outdoor exposure. Install in conditioned corridors and lobbies only.
• PS-2420UL power supply is a separate line item — budget lead time and coordinate with your electrical contractor. The beacon won't function without it.

Deploy the WB-CA in healthcare facilities, assisted-living emergency-call corridors, and government buildings where ADA compliance and visual/audible signage are non-negotiable. The stainless construction and integrated strobe beacon handle the wear and wipe-down routine that standard plastic housings will not survive past year two.