Vertiv ADX-1YSLV-IPIQ 1-Year Silver Support Plan for Avocent ADX IPIQ KVM-over-IP
The ADX-1YSLV-IPIQ is Vertiv's 1-Year Silver support entitlement for the Avocent ADX IPIQ — a bus-powered KVM-over-IP dongle that extends remote desktop access to physical servers and workstations across your IP network. If you're managing bare-metal servers in remote racks, edge compute nodes, or out-of-band access scenarios where software-based remote tools fall short, the ADX IPIQ gives you hardware-level control. This Silver support plan keeps that access layer covered for 12 months with manufacturer-backed service.
Overview
The Avocent ADX IPIQ targets IT and data center teams that need reliable, hardware-independent remote access to physical machines — the kind of access that survives OS crashes, failed boot sequences, and network stack outages. Unlike software remote-access agents, the IPIQ connects directly via VGA and USB at the target machine's hardware layer, then presents that connection over IP to authorized administrators. The ADX-1YSLV-IPIQ bundles one year of Silver-tier manufacturer support, ensuring you have a defined service path for the duration of deployment.
The device is part of the broader Vertiv Avocent digital infrastructure portfolio, designed to integrate with the ADX platform's centralized access management. If you're evaluating KVM-over-IP switches and dongles for a mixed physical/virtual server environment, the IPIQ fills the role of a lightweight, per-node remote access adapter without requiring a dedicated KVM switch chassis.
Key Features
- 1920×1200 @ 30 Hz Video Capture: Captures the target machine's display output at up to 1920×1200 resolution with 16-bit color — sufficient for reading BIOS screens, server console output, and diagnostic interfaces at full sharpness. This matters in BIOS/UEFI workflows where pixel clarity determines whether you can read error codes accurately without a physical keyboard-video-mouse session.
- Dual 10/100Mb SP Connectivity: Two 10/100Mb network ports allow the IPIQ to sit inline in the server's network path — one port to the switch, one to the server NIC — without requiring a dedicated management network drop to the rack. For dense deployments where adding a separate OOB port per node is impractical, this pass-through approach reduces cabling overhead.
- VGA + USB Interface to Target: Connects to the managed machine via standard VGA video and USB keyboard/mouse, which means compatibility across virtually any server or workstation with conventional I/O — no proprietary connectors, no vendor lock-in on the managed-device side. Useful in mixed-vendor environments where server generations span a decade or more.
- 5V Bus-Powered Operation: The IPIQ draws power directly from the USB port on the managed server — no external power brick, no outlet allocation at the rack. In high-density deployments where PDU capacity is already constrained, eliminating even small wall-wart loads across dozens of nodes adds up. Power delivery is fully dependent on the host USB port being live, which is important to factor into out-of-band access planning during full power-loss scenarios.
- 1-Year Silver Support Coverage: This SKU delivers 12 months of Silver-tier manufacturer support for the ADX IPIQ. Silver support typically covers access to software updates, firmware maintenance releases, and manufacturer technical support channels — keeping the device current and providing a defined escalation path without relying on ad hoc troubleshooting. Confirm the exact support scope with Vertiv's entitlement documentation for your account tier.
- ADX Platform Integration: The IPIQ is designed for the Avocent ADX ecosystem, which provides a unified management plane across multiple IPIQ nodes, access control policies, and session logging. For multi-site or multi-rack deployments, centralized ADX management scales the per-node simplicity of the IPIQ into an enterprise access control layer — relevant for remote access management across distributed infrastructure.
Integration and Compatibility
The ADX IPIQ connects to any server or workstation with a VGA video output and USB port — a broad compatibility baseline that covers most rack-mounted x86 servers built in the last 15+ years. On the network side, the dual 10/100Mb ports are designed for integration into standard Ethernet switching infrastructure without requiring special VLAN configuration at the port level, though segmenting management traffic onto a dedicated VLAN is a recommended practice for any OOB access layer.
Within the Vertiv ADX platform, the IPIQ registers with the ADX management software, enabling role-based access, session auditing, and multi-user coordination. If you're running a data center infrastructure management stack alongside the ADX platform, verify API and protocol compatibility with your existing DCIM or ITSM tools before deployment. The ADX-1YSLV-IPIQ (also searched as ADX 1YSLV IPIQ) support entitlement should be tied to a specific registered IPIQ serial number — confirm this during procurement to avoid coverage gaps.
Frequently Asked Questions
Q: What does the ADX-1YSLV-IPIQ Silver support plan include?
A: The ADX-1YSLV-IPIQ is a 1-Year Silver support entitlement for the Avocent ADX IPIQ KVM-over-IP device. Silver support covers manufacturer-backed technical support access and firmware/software update eligibility for 12 months. Confirm exact entitlement scope — including support hours and response SLAs — with Vertiv's support documentation for your account tier.
Q: Does the ADX IPIQ require an external power supply?
A: No. The ADX IPIQ draws 5V power directly from the USB port on the managed server, eliminating the need for a separate power adapter. Note that this means the IPIQ loses power if the host server's USB port is unpowered — a consideration for true out-of-band access during complete power-loss events.
Q: What video resolution does the ADX IPIQ support?
A: The ADX IPIQ captures and transmits video at up to 1920×1200 resolution at 30 frames per second with 16-bit color depth, which covers full HD server console output including BIOS/UEFI interfaces and high-resolution desktop environments.
Q: How does the ADX IPIQ connect to the network?
A: The device provides two 10/100Mb network ports (SP connectivity), allowing it to sit inline between the managed server's NIC and the network switch — no dedicated management port or separate network drop required at the rack position.
Q: Is this support plan tied to a specific IPIQ unit?
A: Yes. Support entitlements for the ADX IPIQ are typically registered to a specific device serial number. Confirm the registration and entitlement-linking process with Vertiv at the time of purchase to ensure coverage applies to the intended unit.
Q: What interface does the IPIQ use to connect to the managed server?
A: The ADX IPIQ connects via one VGA port (for video capture) and one USB port (for keyboard/mouse HID emulation and bus power). This covers the majority of rack servers and workstations with standard legacy I/O.
The ADX-1YSLV-IPIQ is the support wrapper around a specific class of problem: hardware-layer access to physical servers when every software-based path is unavailable. The IPIQ's 1920×1200 @ 30 Hz video capture is the spec that matters most here — you need that resolution to read BIOS error codes and UEFI configuration screens without squinting at a compressed, artifact-heavy image that makes you second-guess what you're seeing.
Technical Highlights:
- 1920×1200 @ 30 Hz, 16-bit color: Full-resolution BIOS and console capture means you're not flying blind during pre-boot diagnostics — critical when troubleshooting memory training failures or boot device errors remotely.
- Dual 10/100Mb inline network ports: The pass-through design avoids the cost and cabling complexity of a dedicated OOB management port per node — a real advantage in dense racks where every switch port and cable run counts.
- 5V USB bus power: Zero additional power draw from the PDU. In environments where PDU capacity is fully allocated across compute and storage, eliminating the power adapter per node is a genuine infrastructure simplification.
Deployment Considerations:
- USB bus power means no access during a full server power-off event unless the USB port remains energized — verify your server's USB standby power behavior before treating the IPIQ as a true lights-out management (LOM) solution for complete power-loss recovery.
- The 10/100Mb ports are adequate for console-level KVM traffic but won't satisfy if you're routing production data through them — keep management traffic isolated to avoid bandwidth contention on the management path.
The ADX-1YSLV-IPIQ makes the most sense in environments running mixed-generation physical servers in distributed or edge racks where deploying a full KVM-over-IP switch chassis isn't justified per site — the per-node IPIQ approach with centralized ADX management gives you scalable OOB access without the per-site hardware footprint.
