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Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

SonicWall 01-SSC-5971 Virtual Assist UP TO 10 CONCURRENT

Overview

The SonicWall Virtual Assist 01-SSC-5971 provides a secure, remote support solution designed to enable up to 10 concurrent technicians to assist end-users. This software-based service is critical for IT departments needing to provide efficient, real-time troubleshooting and guidance without requiring on-site presence. It streamlines support operations, reducing resolution times and improving user productivity in environments ranging from small businesses to large enterprises.

Compatibility

This Virtual Assist license is designed to integrate with existing IT support workflows and infrastructure. It is compatible with standard Windows and macOS operating systems commonly found in corporate environments. The service facilitates secure connections to user endpoints for remote control and screen sharing, making it suitable for supporting a wide array of business applications and hardware.

Installation Notes

Deployment involves software installation and configuration on the support technician's management console and client software for the end-user. Secure connection protocols are utilized to ensure data privacy and integrity during remote sessions. Ensure network firewalls are configured to allow outbound connections from the client to the SonicWall Virtual Assist service infrastructure.

What's in the Box

  • 1x SonicWall Virtual Assist License (Up to 10 Concurrent Technicians)
Specifications
Brand: SonicWall
MPN: 01-SSC-5971
Overview: SONICWALL VIRTUAL ASSIST UP TO 10 CONCURRENT TECHNICIANS
Q&A
Reviews

Sonicwall Virtual Assist UP TO 10 Concurrent - 01-SSC-5971

$2,995.00
$2,652.99

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