Viking Replacement Handset with 18in. in. Steel Armored Lanyard Handset Cord - 263165

Viking Electronics 263165 Replacement Handset with Steel Armored Lanyard Cord

Overview

The Viking Electronics 263165 is a replacement handset with an 18-inch steel armored lanyard cord, designed to restore full two-way audio functionality to Viking E-series VoIP entry phones after handset damage or wear in high-traffic or vandal-prone environments. The steel armoring on the 18-inch cord is the critical spec here — it resists intentional cutting and abrasion that would destroy a standard coiled handset cord in an outdoor vestibule or public access point. If you are maintaining a deployed Viking entry phone installation and the handset or cord has failed, the 263165 is the direct service replacement rather than replacing the entire unit.

Compatibility

The 263165 is compatible with Viking E-series IP entry phones, including the Viking Electronics E-10-IP, E-20-IP, E-30-IP, and E-32-IP VoIP entry phone family. These units are SIP 2.0 / IEEE 802.3af PoE entry phones with RJ45 connectivity and support G.711u, G.711a, and G.722 audio codecs. Verify the handset connector type against your installed unit before ordering — the E-20B surface-mount analog model (telephone-line powered, not PoE) uses a different electrical interface and is not confirmed compatible with this replacement handset.

Installation Notes

The steel armored lanyard cord is integral to the handset assembly — do not attempt to substitute a standard coiled handset cord in environments where the armored lanyard is required for security. The parent E-series units operate from -40°F to 140°F (-40°C to 60°C), so this replacement is suitable for the same outdoor temperature range. Gel-filled butt connectors on the parent phone handle weatherproofing at the field wiring side; the handset swap itself is a mechanical replacement at the cradle. Consult the access control installation guide or the E-10/20/30/32-IP datasheet for cradle connector pinout before servicing.