Vertiv PBRGXT5X-288VBAT2 GXT5 2-Year PRO Refresh Plus Battery Service Agreement
Overview
The Vertiv PBRGXT5X-288VBAT2 is a PRO Refresh Plus multi-unit service agreement covering GXT5 UPS systems configured with 288V external battery strings (288VBAT2). Sold as a base 2-year (BAS2YR) term, this contract is the structured path to planned battery replacement and preventive maintenance for GXT5 deployments where unplanned downtime carries real operational cost — edge data closets, distributed surveillance infrastructure, or branch-office critical loads.
The GXT5 family spans 500VA through 3000VA at unity power factor across L and LN input variants (PBRGXT5X-288VBAT2 is often searched as PBRGXT5X 288VBAT2), making service contract scope important to verify against your installed base before ordering. This SKU applies specifically to 288V external battery configurations — confirm your battery string voltage before purchasing.
Key Features
- Planned Battery Refresh: Scheduled battery replacement under contract eliminates the reactive cost spike of emergency battery procurement — particularly relevant for 288V strings where battery replacement involves multiple modules across extended external cabinets.
- Multi-Unit Coverage: The 'Multi' designation in PRO Refresh Plus indicates coverage across multiple GXT5 units under a single agreement, simplifying renewal tracking for distributed or stacked UPS deployments.
- 2-Year Base Term: The BAS2YR term aligns with typical enterprise maintenance cycles, covering the period when UPS battery chemistry begins approaching end-of-useful-life on high-cycle installations.
- GXT5 Family Alignment: The GXT5 line covers 500VA/500W through 3000VA/2700W at 2U rack form factor — service coverage across this range under one agreement reduces administrative overhead for mixed-capacity deployments.
- Vertiv Factory Service Backing: PRO Refresh Plus agreements are Vertiv-backed, meaning replacement components are genuine and service is performed to factory specifications — critical for maintaining UPS runtime calculations and warranty standing.
Integration & Compatibility
This service agreement is designed for GXT5 UPS units paired with 288V external battery enclosures. The GXT5 platform supports single-phase rack/tower installations and integrates with Vertiv Environet and SNMP-capable network management cards for remote monitoring. Confirm your GXT5 model suffix (L vs LN) matches your input voltage requirement (L = standard, LN = low inrush) before associating this service contract with your installed units.
Frequently Asked Questions
Q: What UPS models does the PBRGXT5X-288VBAT2 service agreement cover?
A: This agreement covers GXT5 UPS systems configured with 288V external battery strings (288VBAT2). The GXT5 family includes models from 500VA to 3000VA. Verify your installed GXT5 model and battery string voltage before purchasing to confirm this SKU matches your deployment.
Q: How long does the PBRGXT5X-288VBAT2 service term last?
A: The BAS2YR designation indicates a base 2-year service term.
Q: Does PRO Refresh Plus cover multiple UPS units?
A: Yes. The 'Multi' designation in the PRO Refresh Plus program name indicates coverage across multiple GXT5 units under a single agreement.
Q: What is the battery string voltage this agreement applies to?
A: The 288VBAT2 designation specifies 288V external battery configurations. This is distinct from lower-voltage internal battery GXT5 variants — do not apply this SKU to standard internal-battery GXT5 units.
Q: Is this a hardware product or a service contract?
A: The PBRGXT5X-288VBAT2 is a service/maintenance contract — specifically a PRO Refresh Plus battery service agreement. No physical hardware ships with this SKU.
The PBRGXT5X-288VBAT2 is one of those SKUs that looks like a line item until a battery failure at 2AM clarifies exactly what it was worth. The 288V external string configuration is specific to higher-capacity GXT5 deployments — we're talking multi-module battery cabinets that are genuinely disruptive to replace under emergency conditions. A pre-contracted refresh agreement changes that equation substantially.
Technical Highlights:
- 288V String Scope: Applies specifically to external 288V battery configurations — not interchangeable with internal-battery GXT5 variants. Ordering the wrong service SKU leaves your batteries uncovered.
- Multi-Unit Agreement Structure: Single contract covering multiple GXT5 units reduces the administrative overhead of tracking individual unit service expiration dates across a distributed deployment.
- GXT5 Power Range Context: The GXT5 platform spans 500VA/500W to 3000VA/2700W at 2U rack form factor — this service agreement is relevant wherever 288V external battery strings are in use across that range.
Deployment Considerations:
- Before ordering, cross-reference your GXT5 model numbers against the 288VBAT2 battery string specification. Mixing this service SKU with standard internal-battery GXT5 units will result in a contract that does not cover your actual installed hardware.
- The BAS2YR term is a base term — confirm with your procurement team whether multi-year extensions or staggered renewals are available to align with your broader maintenance calendar.
This agreement is the right call for distributed surveillance infrastructure or edge data closet deployments running GXT5 units with 288V external battery strings — anywhere that a reactive battery replacement would require scheduled downtime, external vendor coordination, or involves multiple cabinets across a single site.
