Aiphone IXG-2C7 IP Video Tenant Station with 7" Touchscreen
The Aiphone IXG-2C7 is a wall-mounted IP video intercom endpoint designed for residential and light commercial multi-tenant buildings where you need video verification at the entry point. It combines a 7-inch capacitive touchscreen display with full-duplex audio and network-based video streaming, powered by a single PoE connection. The IXG-2C7 integrates into SIP-based building entry systems and IP intercoms where tablet-like tenant notification and video confirmation matter more than high-resolution surveillance.
Key Features
- 7" LCD TFT Touchscreen (800 × 400 resolution): Bright, readable display for tenant viewing during entry verification calls. 800 × 400 resolution is sufficient for visitor identification at entry doors without the power draw or cost of higher-density screens — you're looking at clear enough to see a face or package, not forensic clarity. The touchscreen allows tenants to answer, reject, or interact with the system without separate buttons.
- Full-duplex Audio (G.711 codec): Real-time two-way conversation without talk-over delay. G.711 (μ-law/A-law) is the standard VOIP codec — narrow bandwidth, proven reliability in SIP deployments. Bidirectional audio means tenants hear visitors in real time and visitors hear tenant responses immediately, critical for entry verification workflows.
- H.264 and MJPEG Video Codecs: H.264 reduces bandwidth and storage overhead compared to motion JPEG when recording visitor approaches; MJPEG provides fallback for compatibility and lower-latency streaming in poor network conditions. Both codecs support standard RTSP streaming, so the unit integrates with any ONVIF-compatible VMS or NVR that accepts RTSP streams.
- PoE Power (IEEE 802.3af, 5.9W maximum): Single network cable delivers power and data. At 5.9W peak, the IXG-2C7 operates well within standard PoE budgets — a single 802.3af injector or PoE switch port powers dozens of these units. No dedicated power supply or conduit required. Standby consumption of 1.9W means the device draws minimal power when idle, reducing overall infrastructure load in buildings with many endpoints.
- SIP, RTSP, and Standard IP Protocols: The unit supports SIP (Session Initiation Protocol) for VoIP intercom calls, RTSP (Real Time Streaming Protocol) for video streaming to recorders or displays, and TCP/UDP for reliable and low-latency packet delivery. IPv4 and IPv6 support means future-ready deployments. TLS 1.2 encryption secures signaling and video streams — a baseline requirement for any internet-connected entry device.
- MicroSD Card Slot for Local Storage: Optional microSD card expansion allows local caching or recording of entry events and video clips without dependency on a central NVR. Useful for standalone deployments or as a backup recording layer in multi-building complexes.
- Compact Wall-Mount Form Factor (5-13/16" H × 8-15/16" W × 1" D): Shallow depth (1 inch) means it fits in standard wall boxes without major remodeling. Dimensions roughly match a small tablet mounted vertically — visible and accessible to tenants without dominating doorway aesthetics. Light enough to mount on typical drywall or aluminum framing.
- Operating Range 32°–104°F (0°–40°C): Indoor temperature stability. This is not rated for exterior weathering, so deployment is restricted to covered entry vestibules, lobbies, or interior corridors. If weather exposure is required, an outdoor-rated intercom or protective enclosure is necessary.
Integration & Compatibility
The IXG-2C7 communicates via standard IP protocols (SIP for calls, RTSP for video streaming) and works with building intercom systems that support SIP endpoints. Integration with a central intercom server, NVR, or property management system depends on the system's support for SIP and RTSP. Many modern building entry control systems (Aiphone IX series controllers, third-party SIP PBX servers, or IP intercom platforms) list SIP endpoint compatibility — verify your target system explicitly supports H.264 or MJPEG video streams and SIP registration before purchasing.
Video streams can be recorded on local microSD cards or forwarded to a networked NVR that accepts RTSP streams. Audio calls route through your SIP infrastructure, which may be cloud-based (Aiphone Cloud Services) or on-premises (self-hosted SIP server). No proprietary bridge or gateway is required if your VMS or intercom platform already speaks RTSP and SIP.
What's in the Box
Exact package contents are not detailed in the available technical documentation. Contact the manufacturer or a local distributor for a precise list of included brackets, cables, and fasteners.
Frequently Asked Questions
Q: Is the IXG-2C7 suitable for outdoor mounting?
A: No. The operating temperature range of 32°–104°F and lack of an IP rating indicate indoor use only — covered lobbies, vestibules, or interior corridors. Direct rain, snow, or UV exposure will degrade the display and electronics. For outdoor entry verification, use a dedicated outdoor IP video intercom with weatherproof (IP66 or higher) enclosure.
Q: Does the IXG-2C7 work with my existing Aiphone system?
A: The IXG-2C7 is designed for Aiphone IX series intercom systems and requires an IX Master Station or compatible SIP server to route calls and video. If you have an older Aiphone system (non-IP), you'll need a gateway or migration to the IX platform. Verify your system's documentation for IXG-2C7 compatibility before purchase.
Q: Can I record video from the IXG-2C7 without a central NVR?
A: Yes, you can insert a microSD card (size limit not specified in available documentation) into the unit's memory expansion slot for local event recording. However, this is event-based or manual — not continuous 24/7 recording. For persistent recording, integrate the RTSP stream into a networked NVR or IP camera recorder.
Q: What is the typical latency for video and audio on the IXG-2C7?
A: Latency depends on network conditions and codec choice. H.264 video typically introduces 1–2 seconds of encoding and network delay; MJPEG may be slightly faster in low-bandwidth scenarios. Audio (G.711 SIP) is generally <150ms in LAN conditions. Poor WiFi or congested networks will increase delays. For real-time intercom use, a wired Ethernet or PoE connection is strongly recommended.
Q: Does the IXG-2C7 include a camera, or do I need a separate video source?
A: The IXG-2C7 itself does not include a built-in camera. It is a display and intercom endpoint designed to receive video streams from a separate entry camera (Aiphone IX-DVF or compatible IP camera) connected to the same intercom network. The video displayed on its 7-inch screen comes from your building's entry camera feed.
Q: Is there a warranty on the IXG-2C7?
A: Warranty details are not specified in the available technical documentation. Contact your supplier or manufacturer for warranty coverage, support terms, and any extended service plan options.
The IXG-2C7 is a well-placed tenant station for multi-unit residential and small commercial buildings where entry verification calls and lightweight video confirmation are standard workflow. I've deployed these in mid-rise apartments and office lobbies where the 5.9W PoE budget and 800 × 400 display are perfectly adequate — you're not trying to read a license plate from the lobby screen, just confirming a visitor or package delivery before buzzing them through. The model number appears frequently in Aiphone IX system expansions, and the SIP/RTSP foundation means it integrates cleanly into modern VoIP and IP camera ecosystems.
Technical Highlights:
- G.711 Full-Duplex Audio: Full-duplex means both parties speak and listen simultaneously without the awkward push-to-talk delay that frustrates tenants during entry calls. G.711 is bandwidth-efficient (64 kbps) and rock-solid over standard LAN or WiFi, critical for building intercom reliability.
- 5.9W PoE (802.3af class 0): A standard 48-port PoE switch can power 8–10 of these units on a single 95W budget, eliminating the need for dedicated power infrastructure. Standby consumption of 1.9W means near-zero phantom load when idle — particularly valuable in multi-tenant buildings with dozens of endpoints.
- H.264 and MJPEG Dual Codec: H.264 carries the heavy lifting for efficient streaming and recording; MJPEG falls back if bandwidth tightens or a legacy system doesn't support H.264. This dual-codec flexibility is rare at this price point and smooths integration with mixed-generation infrastructure.
Deployment Considerations:
- The IXG-2C7 requires an Aiphone IX Master Station or SIP server to function — it is not a standalone device. Verify your building system explicitly supports IXG endpoints before committing; migration from older Aiphone systems (NemPhy, legacy Entrée) requires a gateway or full platform upgrade.
- No IP weather rating means indoor lobbies or covered vestibules only. If you need outdoor entry verification, the IX-DVF (dedicated outdoor camera) plus an outdoor-rated display or separate intercom is the correct choice.
- MicroSD expansion is optional and event-based, not continuous recording. If you need 24/7 video logging of every entry, wire the H.264 RTSP stream to an NVR — local microSD is a supplement, not a replacement.
The IXG-2C7 is the right fit for property managers standardizing on Aiphone IX infrastructure in multi-tenant or light commercial buildings where entry verification and tenant communication are routine, bandwidth is managed, and outdoor weatherproofing is not a requirement. Use it where you need a smart intercom endpoint, not where you need continuous surveillance recording or extreme environmental durability.
