HPE HS5C7E 3 Year Call-to-repair - DX380 GEN10
3-year service contract providing Call-to-Repair support with Defective Media Retention for HPE DX380 GEN10 systems
Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.
The HPE HU2C6E is a 3-year service contract providing Next Business Day (NBD) onsite support with Defective Media Retention (DMR) for specific HPE DX380 GE systems. This service ensures that if a component fails, the defective part is retained by the customer, preventing sensitive data from leaving the premises. It's designed for environments where data security is paramount and rapid hardware replacement is critical for maintaining operational continuity.
This service contract is specifically tied to HPE DX380 GE systems. It is not transferable to other HPE product lines or third-party hardware. Ensure your system's serial number and model align with the contract's eligibility requirements before purchase.
This is a service contract, not a physical product. Upon purchase, you will receive a contract entitlement certificate with instructions on how to register the service with HPE. Registration is required to activate NBD support and DMR benefits. The service is delivered via onsite support, requiring access for a technician on the next business day following a validated support request.
Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
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Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.
Fixed scope • Fixed price