HPE HS0Y2E 3 Year Call-to-repair With Defective Media Retention DX360 GEN10 Hardware SE
HPE HS0Y2E 3 Year Call-to-repair With Defective Media Retention DX360 GEN10 Hardware SE
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Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

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Description

HPE HS0Y2E 3-Year Hardware Support

Overview

The HPE HS0Y2E is a 3-year call-to-repair hardware support contract with defective media retention (DMR) coverage, specifically designed for ProLiant DX360 GEN10 compute nodes deployed in data center and enterprise surveillance NVR environments. This warranty profile addresses the cost and operational risk of unplanned hardware failures in production systems — when a component fails, HPE repairs or replaces it, and defective storage media (drives exhibiting failures during the support window) is retained by HPE rather than returned to your facility, eliminating chain-of-custody and data-sanitization overhead.

Compatibility

HS0Y2E applies exclusively to HPE ProLiant DX360 GEN10 1U single-socket and dual-socket server nodes. If you are deploying DX360 GEN10 units as NVR backbone compute (common in medium-to-large surveillance architectures where you run VMS on bare metal or in virtualized environments), this support tier ensures hardware faults do not cascade into recording loss or prolonged downtime. Verify your exact DX360 GEN10 configuration (processor count, memory, storage layout) against your HPE service tag before purchase — support coverage is keyed to the enrolled system serial number.

Installation Notes

Support activation requires HPE service tag registration and a valid maintenance contract start date. Defective media retention means failed HDDs or SSDs identified during warranty service are logged, erased per HPE's security protocols, and not returned to your site — confirm your organization's data governance and audit policies permit this before committing. Call-to-repair (CTR) response times depend on your SLA tier; standard CTR typically includes next-business-day onsite parts delivery for critical hardware failures.

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Specifications
Country Origin: US
Country Of Origin: US
Unspsc Code: 81111812
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HPE HS0Y2E 3 Year Call-to-repair - DX360 GEN10

$7,455.99
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