Digi International ASB-0000-AC01-001 1-Year Phone Support Contract

Overview

ASB-0000-AC01-001 is a 1-year phone support contract from Digi International, sold as an add-on to eligible Digi hardware deployments. It provides a direct line to Digi technical support for troubleshooting, configuration questions, and issue escalation during the contract term — the right pick for IT and integration teams who need vendor-level support coverage after installation rather than relying solely on internal staff or community documentation.

Compatibility

This is a service contract, not a physical part — it attaches to the Digi hardware SKU it was purchased alongside (routers, gateways, console servers, or other Digi International devices in the deployment). Confirm the specific hardware model and its support-eligibility window before ordering, since phone support contracts are tied to the device's active service period.

Installation Notes

No physical installation applies. Activation is handled through Digi's support account tied to the covered device's serial number; no wiring, mounting, or on-site work is required.