Cradlepoint SP-BL03-E400-5GE-AM-N 3-Year Enterprise Branch Support Plan
Overview
The SP-BL03-E400-5GE-AM-N is a 3-year enterprise support plan designed for distributed branch deployments running the Cradlepoint E400 appliance. This subscription-based service provides comprehensive managed connectivity coverage across remote sites, handling the ongoing monitoring, maintenance, and technical support required to keep branch offices connected without interruption. Deploy this when your distributed network needs centralized managed services with guaranteed response and uptime commitments — typical for retail chains, multi-location logistics operations, and enterprise branch networks spanning multiple geographic regions.
Compatibility
This support plan is paired with the Cradlepoint E400 branch appliance and supports 5GE deployment scenarios. The plan covers distributed branch environments where the E400 serves as the primary edge connectivity device. Verify your E400 model revision before purchase to ensure alignment with your existing or planned deployment. The SP-BSP ADV cable category designation indicates compatibility with Cradlepoint's advanced branch support infrastructure.
Included Support Terms
3-Year Coverage: Full term support across all 36 months eliminates service gaps during critical growth or refresh cycles. Scope: Enterprise branch support includes technical assistance, firmware updates, and managed connectivity oversight — meaning the support provider handles ongoing network health monitoring rather than reactive troubleshooting alone. Americas Region: Coverage extends to North American deployment sites, aligning with typical US and Canadian branch network footprints.
This plan is a subscription (not perpetual) and renews or expires after the 3-year term; factor renewal cycles into your contract management and budget planning.