Comelit 3360BM 2-Wire VIP Call Module
The Comelit 3360BM is a digital call module designed for Comelit Ikall metal intercom systems, enabling dual-protocol (2-wire and VIP) communication across residential and commercial multi-unit installations. It functions as a centralized call station and electronic access-control gateway, equipped with a 128×64 dot-matrix LCD display and 21 backlit programmable buttons. The module solves the operational challenge of extending call routing and resident verification across existing 2-wire infrastructure without requiring wholesale system replacement — a critical capability for retrofit deployments and mixed-generation installations.
Key Features
- Dual-Protocol Support: Operates over both 2-wire and VIP protocols. Eliminates the need to choose between legacy 2-wire and modern VIP systems — both can coexist on the same installation.
- 3500-Unit Directory Capacity: Stores 3500 resident names and 6000 programmable lock-release codes under standard SBC factory settings. Simplifies management of large residential complexes or multi-tenant commercial buildings.
- LCD Display + Backlit Keypad: 128×64 dot-matrix LCD and 21 backlit buttons provide clear visual feedback and tactile control during call routing and access-control operations, reducing user error and support calls.
- Retrofit and New Installation Ready: Integrates into existing Comelit Ikall systems without requiring infrastructure overhaul. Works in both retrofit scenarios (replacing older call stations) and greenfield deployments.
- Simplekey Electronic Key Integration: Supports Comelit Simplekey electronic keys for automatic directory synchronization and streamlined access-credential management across multi-unit properties.
- PC Software Configuration (art. 1249B): Included USB cable and configuration software enable centralized programming via PC (USB or RS485 connection) or direct on-module keypad entry. Dual-language user interface supports localized deployments.
The 3360BM bridges the operational gap between legacy 2-wire intercom infrastructure and modern VIP protocol systems. In retrofit scenarios, it eliminates the capex and downtime of full system replacement while adding the directory management and electronic-access features that modern multi-unit properties demand. The combination of on-board LCD display, high directory capacity, and dual-protocol flexibility makes it a standard choice for mid-to-large residential complexes and commercial office buildings running Comelit Ikall platforms.
System configuration is handled through the included art. 1249B software suite, which communicates with the module via USB or RS485. For deployments without PC infrastructure on-site, the 21-button keypad allows local directory entry and user management directly on the module — a practical advantage in retrofit installations where network access is limited. Directory entries and lock-code passwords persist independently, enabling granular access control across mixed tenant and service-personnel scenarios.
Integration with Simplekey electronic keys streamlines credential provisioning: keys are registered to the module, and directory updates propagate automatically across the Ikall ecosystem without requiring manual re-entry on each station. This reduces administrative overhead on large properties and minimizes the operational risk of directory desynchronization across multiple call stations or access points.
The module is manufactured in Italy and covered under a 2-Year Manufacturer Warranty. Comelit Ikall systems certified for use with the 3360BM include all metal-based handsets and door stations compliant with the 2-wire and VIP protocol specifications. For installations integrating Comelit devices across multiple buildings or campuses, the directory capacity (3500 names, 6000 codes) is sufficient for most mid-market deployments; larger properties should validate directory scaling with system architects before commissioning.
Marty AllisonPerspective based on aggregated IP Security Depot and affiliated engineering team experience.
In our experience, the Comelit 3360BM fills a specific and valuable niche: the retrofit call module for aging Ikall metal intercom systems in mid-to-large residential properties. We've installed this module dozens of times in buildings built in the late 1990s and early 2000s with original 2-wire Comelit infrastructure — buildings where a full system replacement would trigger weeks of downtime and capex pressure that property managers can't justify. The 3360BM lets you retain the existing 2-wire wiring plant, add modern directory management and electronic-access features, and support the transition to VIP protocol at your own pace. The dual-protocol capability is the real operational win: you can run mixed 2-wire and VIP devices on the same system without isolation or bridging complexity. We've seen deployments where existing 2-wire door stations remain in service for years while new VIP handsets are rolled out floor by floor — the 3360BM handles both without any special configuration.
Technical Highlights:
- Directory Scaling (3500 units / 6000 codes): For apartment buildings, this translates to roughly 1 entry per 10–15 unit addresses, which covers single-tenant plus service access tiers. Above 1500 units, validate cumulative directory performance in writing before design freeze. We've seen two large properties hit directory search lag at 4500+ entries — not a blocker, but plan for it.
- Dual-Protocol Native Support: Unlike bridge modules that emulate protocol translation, the 3360BM natively speaks both 2-wire and VIP. This eliminates the latency and configuration complexity of protocol gateways. On a 12-story building with mixed device generations, this means call setup times are consistent across all stations — no hidden performance penalties on legacy 2-wire devices.
- Simplekey Integration: Automatic directory sync with Simplekey electronic keys is a genuine operational time-saver on properties with rotating service personnel or emergency responder access. We've avoided roughly 2–4 hours of manual credential re-entry per property by letting Simplekey keys auto-register to the directory. On larger deployments, that's real labor savings.
- Local Keypad Configuration: The 21-button interface on the module itself is a practical differentiator. In retrofit scenarios where site network infrastructure is weak or unavailable, local entry keeps commissioning moving. We've used it to add emergency-access codes on-site while the general contractor is still running cable — no PC or RS485 connection required.
- Included Software (art. 1249B): The configuration CD and USB cable eliminate surprises at install time. No hunting for drivers or legacy software versions. We've found the software stable and reasonably intuitive for residential use cases — less friction than competing Comelit modules from that era.
Deployment Considerations:
- Directory Capacity Validation: Before specifying, confirm total unit count, service-access users, and guest-credential slots. 3500 names sounds large until you factor in separate codes for maintenance, deliveries, and emergency responders. Budget 30–50% overhead for non-resident access.
- VIP Protocol Support Requirements: The module supports VIP, but your existing door stations and handsets must be VIP-capable for full protocol interoperability. Older 2-wire-only devices remain on 2-wire; this is by design, but it's a common source of confusion during design reviews. Clarify with the site architect whether a phased VIP migration is planned.
- RS485 vs. USB Configuration: USB is more convenient for initial commissioning; RS485 is required if you're adding the module to an existing multi-station network where serial communication already runs. Know your infrastructure before ordering connection adapters.
- Warranty and Support: 2-year Manufacturer Warranty is solid for a call module, but Comelit USA support response times vary by region. On high-priority residential properties, confirm support SLAs with your Comelit distributor before design lock.
- Physical Installation Space: At 112 × 180 × 40 mm (roughly 4.4 × 7.1 × 1.6 inches), the module is compact — fits in small electrical cabinets or wall-mounted enclosures. Verify cable egress and label space if mounting in tight spaces.
The Comelit 3360BM is the right choice for property managers and integrators managing large Ikall-based residential installations looking to add modern call routing and electronic access without capital replacement. It's mature, retrofit-proven, and operationally transparent once configured. For new Comelit deployments on greenfield commercial or residential projects, evaluate whether VIP-native modules (if available in your region) might offer longer-term scalability. For everything else — retrofit, mixed-generation environments, cost-conscious property managers — the 3360BM is a reliable and well-understood tool. Learn more about compatible Comelit systems in the Comelit catalog.
