Viking E-1600-20A-CE ADA 2-Button Emergency Phone CE Mark

Viking Electronics E-1600-20A-CE ADA Two-Button Emergency Phone with Autodialer and Voice Announcer

Overview

The Viking Electronics E-1600-20A-CE is a two-button, ADA-compliant handsfree emergency phone engineered for installations that require European CE Mark certification alongside dependable emergency communication. Built from marine-grade 316 brushed stainless steel and telephone line powered — no separate power supply required — the E-1600-20A-CE fits flush with an included rough-in box or deploys surface-mounted using the optional VE-5x5 enclosure, giving you real flexibility in how you commission it. This model is a strong fit for parking structures, stairwells, elevator lobbies, and any covered or semi-exposed location where both ADA compliance and CE certification are non-negotiable.

Explore the full Viking Electronics emergency phone line for companion models in the 1600A family and related products.

Key Features

• Telephone Line Powered: The E-1600-20A-CE draws power directly from the POTS line — no AC transformer, no separate power supply, no additional conduit run for power. That simplifies rough-in substantially on retrofit projects where pulling a new power circuit is cost-prohibitive.
• Five Programmable Emergency Numbers + Two Central Station Numbers: Store up to five emergency destinations (campus dispatch, 911, security desk, elevator service, building management) plus two dedicated central monitoring station numbers. That seven-number capacity is enough for most multi-tenant commercial deployments without requiring a separate controller.
• 16-Second Voice Memory Announcer: The onboard voice announcer plays a location-identifying message when a call connects — critical for large campuses or garage structures where the operator needs to pinpoint the caller's location without asking. Sixteen seconds of programmable audio is enough for a clear building address and zone identifier.
• Three Info Numbers: Beyond emergency dialing, three additional informational numbers (general building line, after-hours contact, maintenance) keep this unit useful for routine inquiries without requiring a separate directory phone nearby.
• Marine-Grade 316 Stainless Steel Construction: The faceplate is 14-gauge 316 stainless steel — the same alloy used in coastal and marine environments. This is a meaningful step above 304 stainless when the installation is near salt air, chemical wash-down areas, or pool facilities.
• Wide Operating Temperature Range — -30°F to 170°F (-34°C to 77°C): That envelope covers unheated parking decks in northern climates and sun-baked equipment rooms in southern facilities. Most competitive units top out at 130–140°F; the 170°F ceiling gives meaningful headroom in enclosed spaces that heat-soak in summer.
• ADA Compliant Two-Button Design: The two-button layout (Help and a secondary function) meets ADA requirements for operable parts — reach range, force, and tactile feedback. Specifying an ADA-compliant unit removes a common checklist item on commercial and institutional building inspections.
• CE Mark Certification: The CE designation makes the E-1600-20A-CE the correct choice wherever European conformity marking is required — export projects, multinational facilities, or any jurisdiction that adopts CE as a compliance baseline. Domestic-only models in the 1600A family do not carry this mark.
• Flush Mount or Surface Mount: Ships with a rough-in box for flush wall installation — cleaner finish in finished lobbies and corridors. The optional VE-5x5 surface enclosure supports surface mounting when flush installation isn't feasible, such as on poured concrete or CMU walls.
• 5% to 95% Non-Condensing Humidity Rating: Handles the humidity range found in covered parking, interior stairwells, and mechanical rooms without corrosion or condensation-related failures.

Integration and Compatibility

The E-1600-20A-CE connects to any standard analog POTS line or ATA adapter, making it compatible with virtually any existing analog telephone system, IP-PBX with FXS ports, or central station receiver that accepts DTMF or pulse dialing. It is not an IP device — if your facility has migrated entirely to SIP without FXS analog ports, you will need an ATA. For facilities pairing this unit with access control or emergency phone systems, the analog interface is straightforward to integrate with most gate and elevator intercom controllers. The CE certification also makes this unit suitable for projects governed by EN 50130-series or similar European standards frameworks.

If your project calls for PoE-powered IP intercoms rather than analog emergency phones, review the Viking 1600-IP series — the E-1600-20A-CE is strictly analog/POTS.

Frequently Asked Questions

Q: Does the E-1600-20A-CE require an external power supply?

A: No. The E-1600-20A-CE is telephone line powered — it draws operating power directly from the connected POTS line, eliminating the need for a separate AC power run or transformer.

Q: How many emergency numbers can be programmed into the E-1600-20A-CE?

A: The unit stores up to five programmable emergency numbers and two dedicated central station numbers, for a total of seven dialable destinations. It also supports three informational numbers for non-emergency use.

Q: Is the E-1600-20A-CE suitable for outdoor or exposed installations?

A: It is rated for -30°F to 170°F (-34°C to 77°C) and 5% to 95% non-condensing humidity. The 14-gauge marine-grade 316 stainless steel construction resists corrosion in covered outdoor and semi-exposed environments. For fully weatherproof installations requiring up to 100% humidity tolerance, Viking offers EWP (Extreme Weather Protection) variants in the 1600A family.

Q: What does the CE Mark on the E-1600-20A-CE mean for my project?

A: The CE Mark indicates the unit meets applicable European health, safety, and environmental protection standards. It is required for products sold or installed in EU member states and is often specified on international or multinational facility projects regardless of physical location.

Q: Can the E-1600-20A-CE be surface mounted if I cannot flush-mount it?

A: Yes. The unit ships with a rough-in box for flush mounting. For surface mounting — such as on poured concrete or block walls — the optional VE-5x5 enclosure supports that installation method.

Q: What is the voice memory capacity on the E-1600-20A-CE?

A: The onboard voice announcer stores up to 16 seconds of programmable audio, typically used to announce the unit's location to the receiving operator when a call connects.

Eden Phillips

The E-1600-20A-CE stands out in the 1600A family specifically because it combines the CE Mark with the 170°F upper operating limit — that combination matters on projects where you're speccing a phone into a parking structure or enclosed equipment area in a climate where ambient temps in direct sun can push well past what standard units tolerate. When I'm reviewing specs for a multinational campus project, the CE designation on the E-1600-20A-CE is often the deciding factor between this unit and its domestic sibling.

Technical Highlights:

• 170°F / 77°C Operating Ceiling: Most analog emergency phones in this class are rated to 130°F or 140°F. The extra 30–40°F of headroom is the difference between a reliable unit and a field failure in a sun-exposed stairwell tower or a parking deck equipment room in Phoenix or Houston.
• 7-Destination Dialing (5 Emergency + 2 Central Station): The split between emergency numbers and central station numbers is useful on monitored sites — central station calls can be prioritized or routed differently than on-site security calls without consuming your emergency number slots.
• 16-Second Voice Announcer: On a large campus with 50+ emergency phones, the difference between an operator hearing 'Building 4, Level 2, North Stairwell' automatically versus having to ask the caller is meaningful response-time savings. Sixteen seconds is sufficient for a complete location identifier including building, floor, and zone.

Deployment Considerations:

• The E-1600-20A-CE is strictly analog/POTS. Before specifying, confirm the facility has active analog lines or FXS ports from an ATA — this is the most common field gotcha on new construction that has gone fully IP.
• The 5% to 95% non-condensing humidity rating means this unit is not the right choice for outdoor installations with standing water exposure or direct rain. For those environments, the EWP variant rated to 100% humidity is the correct pick.

This unit is the right call for covered parking structures, stairwells, and elevator lobbies on international or CE-required projects where the analog infrastructure is already in place and the facility management team needs ADA compliance documentation in their permit package.