Build Your Complete System
Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
No Bots, Just Experts
Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.
Cradlepoint ERCM-0005-6540 5-Year Maintenance Contract
Overview
The Cradlepoint ERCM-0005-6540 provides a 5-year maintenance and support contract for the Ericom Connect Enterprise platform, specifically for environments requiring support for two concurrent users. This contract ensures continued access to software updates, patches, and technical assistance, critical for maintaining the operational integrity and security of your connected devices and network infrastructure. It is designed for businesses that rely on Cradlepoint's solutions for robust connectivity and management, ensuring their systems remain up-to-date and supported throughout the contract term. This is a software maintenance agreement, not a hardware purchase.
Compatibility
This maintenance contract is tied to the Cradlepoint Ericom Connect Enterprise software. It is intended for deployments utilizing the Enterprise edition of Ericom Connect that require support for two simultaneous user connections. Ensure your existing Ericom Connect Enterprise installation or planned deployment aligns with the two-concurrent-user licensing model to benefit from this support package.
Installation Notes
This product is a software maintenance agreement and does not involve physical installation. Upon purchase and verification, the contract details will be registered with Cradlepoint, linking your Ericom Connect Enterprise deployment to the 5-year support term. You will receive confirmation and instructions on how to access support services and software updates.
What's in the Box
- 1x 5-Year Ericom Connect Enterprise Maintenance Contract (ERCM-0005-6540)
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Cradlepoint 5-YR Ericom Connect ENTERPRISE(#2) - ERCM-0005-6540
Build Your Complete System
Manufacturer-verified compatible cameras, recorders, mounts, accessories, and licenses for this product. Adjust quantities and add the entire bundle to your cart in one click.
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System Design, Deployment & Technical Support
Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.
Fixed scope • Fixed price
System Design Assistance
- Get help validating product compatibility
- Coverage requirements
- Storage planning and deployment architecture before you buy.
Deployment & Configuration Support
- Access fixed-scope support for rollout planning
- User setup guidance
- Migration and system standardization across single-site or multi-site deployments
Guides, Tools & Calculators
- PoE requirements
- Storage retention
- Camera selection and deployment methodology