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Frequently asked questions
Are FLIR products covered by the manufacturer warranty when purchased from IP Security Depot?
Yes. IP Security Depot is an authorized reseller and manufacturer warranties are honored on eligible FLIR products.
Do you support enterprise purchasing for FLIR deployments?
Yes. We support procurement workflows including formal quotes, PO purchasing, W-9 and vendor onboarding, and project pricing for FLIR deployments.
Can you help select the right FLIR models for our environment?
Yes. We assist with pre-sales selection and compatibility validation including coverage goals, mounting, lens and field of view, lighting and IR considerations, recording and storage planning, and network integration.
Do you offer NDAA compliant FLIR options?
Many brands offer NDAA compliant lines or compliant configurations. If compliance is required, contact our team and we will confirm compliant options for your specific project.