Contact & Support

Get expert help with your surveillance project

Whether you need a quote for a new deployment, help with an existing order, or technical guidance on product compatibility — our U.S.-based team is ready. Most inquiries get a response within 2 business hours.

877-277-7147
Monday – Friday, 8 AM – 5 PM CST  ·  service@ipsecuritydepot.com

Request a Quote

Project pricing, bulk discounts, multi-site deployments, or product configurations.

  • Multi-unit pricing
  • Authorized sourcing
  • Compatibility checks

Order & Shipping Support

Track orders, report problems, request returns or RMAs, or ask about lead times.

  • Order tracking
  • Returns & RMA
  • Lead-time questions

Technical & Pre-Sales

Compatibility, camera selection, lens coverage, VMS licensing, or deployment planning.

  • Compatibility checks
  • Design guidance
  • Integration support
< 2 hrs
Typical Response
50+
Brands Carried
U.S. Based
Waukesha, WI
877-277-7147
Toll-Free Line

Tips for a faster response

Include these details so we can help on the first reply.

For quotes

  • Product names or SKUs
  • Quantities needed
  • Project timeline
  • Shipping destination

For order issues

  • Order number
  • Item(s) affected
  • Issue description
  • Photos if damaged

For technical help

  • Current equipment
  • What you need to achieve
  • Environment details
  • Camera/site count

Quick answers

Check these resources for the fastest resolution.

Shipping & Returns

Delivery, tracking, returns, refunds

Track Your Order

Order status and tracking numbers

Engineering Guides

Camera, retention, PoE, deployment

Design Services

Coverage, storage, network planning

Send us a message

We typically respond within 2 business hours. For immediate help, call 877-277-7147.


Other ways to reach us

Mon–Fri 8am–5pm CST  ·  2325 Parklawn Drive
Waukesha, WI 53186
Manufacturer authorized dealer
Certified product experts
Free shipping over $499
!