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Questions about this product? Free pre-sales support from a senior specialist — product questions, compatibility checks, BOM quotes, price confirmation — typically answered within one business day. Need camera placement or system design work? Engineering time is $175 per hour (qty 1 = 1 hour). Hardware buyers get up to one hour ($175) credited back on their order.

Description

Discontinued — No Longer Available New

This model has been discontinued by Panasonic. Shop current Panasonic products → or see the recommended alternatives below.

The Panasonic CAP Customer Assurance Program is your gateway to enhanced security peace of mind, offering a range of key features, detailed specifications, compatibility insights, and comprehensive package contents.

Key Features:

  • Remote Health Checks: The CAP program provides regular remote health checks for your surveillance system, ensuring it operates at peak performance. These proactive checks allow for the early detection and resolution of potential issues, minimizing downtime and optimizing security.

  • Diagnostics and Firmware Upgrades: Our program includes in-depth diagnostics and firmware upgrades to keep your Video Insight software and cameras up to date with the latest enhancements, security patches, and features.

Specifications:

  • Service Type: Customer Assurance Program (CAP)
  • Coverage: Per Camera, Per Year
  • Service Components: Remote Health Checks, Diagnostics, Firmware Upgrades
  • Support: Access to Expert Technical Support

Package Contents:

Our CAP program is designed to cater to your surveillance needs comprehensively. While package contents may vary based on your chosen service plan, they typically include:

  • Regular Remote Health Checks
  • Diagnostic Services
  • Firmware Upgrades
  • Expert Technical Support

Compatibility:

The Panasonic CAP Customer Assurance Program seamlessly integrates with Video Insight software and a wide range of compatible cameras. This compatibility ensures that your surveillance system functions cohesively and efficiently, providing you with confidence in your security infrastructure.

Unleash Unmatched Surveillance Reliability:

Investing in the Panasonic CAP Customer Assurance Program empowers you to unlock unmatched surveillance reliability. Proactively monitor your system, resolve issues swiftly, and stay at the forefront of technology with our firmware upgrades.

Secure Your Surveillance Investment:

Protect your surveillance investment by enrolling in the CAP program. It not only safeguards your system's reliability but also ensures that it remains equipped with the latest advancements, strengthening your security posture.

Choose Confidence, Choose CAP:

Elevate your surveillance strategy by choosing confidence in the form of the Panasonic CAP Customer Assurance Program. It's the assurance you need for uninterrupted security performance.

Specifications
Service Type: Customer Assurance Program (CAP)
Coverage: Per Camera, Per Year
Service Components: Remote Health Checks, Diagnostics, Firmware Upgrades
Support: Access to Expert Technical Support
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Panasonic CAP Customer Assurance Program

$11.99

System Design, Deployment & Technical Support

Support services and planning resources for commercial surveillance, access control, and infrastructure deployments.

Fixed scope • Fixed price

System Design Assistance

  • Get help validating product compatibility
  • Coverage requirements
  • Storage planning and deployment architecture before you buy.
Request Design Help

Deployment & Configuration Support

  • Access fixed-scope support for rollout planning
  • User setup guidance
  • Migration and system standardization across single-site or multi-site deployments
View Support Services

Guides, Tools & Calculators

  • PoE requirements
  • Storage retention
  • Camera selection and deployment methodology
Open Technical Resources