Pelco VXP-SUP-1Y VideoXpert 1-Year Software Support

Pelco VXP-SUP-1Y VideoXpert 1-Year Software Support

The Pelco VXP-SUP-1Y is a one-year software support and maintenance plan for VideoXpert Video Management Software. This essential service entitles each licensed channel to continuous software updates, firmware releases, and Pelco technical support throughout the subscription term. Designed for security-critical deployments, this plan ensures your VMS infrastructure remains current with the latest security patches and feature enhancements.

Key Features

• One-year software maintenance and support per licensed channel
• Automatic software updates and firmware releases
• Priority access to Pelco technical support
• NDAA Section 889 compliant for government and critical infrastructure use
• TAA compliant for GSA Schedule and federal procurement eligibility
• Backed by 1-year warranty and Pelco global service network
• RMA support through authorized reseller partners

Technical Highlights

Continuous software coverage is critical for maintaining security compliance and avoiding costly lapsed license reinstatement fees. The VXP-SUP-1Y provides uninterrupted access to patches and updates—essential for critical infrastructure deployments. Lapsed licenses require reinstatement before resuming update access, making proactive renewal the most cost-effective strategy.

For multi-channel deployments, volume licensing and coordinated renewal management are available through authorized partners. Plan renewals strategically to allow software testing in staging environments before production rollout, minimizing operational disruption.

Applications

• Government and critical infrastructure surveillance systems
• Enterprise video security deployments requiring compliance certification
• Multi-site video management operations needing centralized support
• Security operations requiring continuous security patch access

Compliance and Support

This product meets NDAA Section 889 requirements and is approved for U.S. federal, state, and local government procurement. Enterprise customers benefit from priority technical support and streamlined processes through Pelco's authorized distribution network. Purchase one plan per licensed channel requiring active maintenance coverage.

Karl Wilson

Software support plans are a critical investment for video management systems deployed in regulated or high-security environments. The VXP-SUP-1Y eliminates the risk of operating unsupported software while ensuring compliance with government procurement standards. For organizations managing multiple channels across distributed sites, coordinating renewal cycles prevents gaps in coverage and protects against reinstatement costs.

Contact your authorized Pelco partner for volume licensing options tailored to large-scale deployments.