Hospitality & Hotel Surveillance Systems

Lobby and front desk identification

The lobby is the highest-risk public zone. Cameras must capture guest interactions, check-in activity, and payment disputes with stable exposure under changing lighting conditions and glass entry backlighting.

Hallways and guest floor monitoring

Guest floors require continuity of movement coverage without violating privacy expectations. Correct lens selection preserves direction of travel and usable detail at elevator lobbies and key corridor transitions.

Bar, restaurant, and POS areas

Food and beverage areas combine cash handling and guest interaction. Cameras should document transactions, drawer access, and employee workflows without blind spots created by decor, lighting, or crowded layouts.

Parking lots and exterior access

Exterior coverage supports guest safety and claim defense. Lighting variation, entry lanes, and vehicle movement must be considered so the system captures usable evidence instead of motion blur and overexposed headlights.

8-Camera Hospitality Starter

Entry coverage for lobby and front desk, one to two guest floor transitions, a POS zone, and a basic exterior approach or parking view.

16-Camera Hotel Coverage

Balanced coverage for lobby, multiple elevator lobbies, key corridor intersections, POS areas, loading/back-of-house access, and parking approaches.

32-Camera Resort or Multi-Building

Higher density coverage for multiple buildings or higher incident environments, with stronger exterior coverage and defined evidence zones for disputes.

Need hospitality guidance without guessing?

Share property size, key coverage zones, and your target retention window. We will validate the architecture and tradeoffs before equipment is finalized.

What areas should be prioritized in hotels and resorts?

Start with main entrances, lobby and front desk, elevator lobbies, and the most important direction-of-travel corridors. Then cover POS zones, loading and back-of-house access points, and exterior approaches where incidents or claims are most likely.

Should guest room hallways be covered?

Many properties prioritize elevator lobbies and corridor intersections rather than placing cameras outside every room. The goal is reconstructing direction of travel and documenting entry into restricted areas while aligning with brand standards, privacy expectations, and local policy.

What retention window should hospitality sites plan for?

Many properties target 30 days, with 60 days common for higher-incident environments or higher dispute volume. Retention should be sized using real bitrate and motion conditions, especially in lobbies and event areas where constant activity increases storage load.

Why do lobby cameras often fail during disputes?

The most common failure is unusable identification caused by backlighting, glare, and overly wide fields of view. A camera can look fine in live view but fail to identify a person in motion during a checkout dispute. Lens choice, WDR performance, and mounting height usually matter more than resolution.

Do hospitality systems need a VMS or an NVR?

NVR deployments are often sufficient for a single property with stable needs. VMS deployments are better when you need multi-building management, granular user roles, stronger audit controls, or standardized incident export workflows across properties.

Can you recommend a starting system without full plans?

Yes. Property type, building count, entrance and elevator count, parking layout, and retention target are typically enough to recommend a starting architecture. If you have higher-risk zones or strict retention requirements, we will confirm tradeoffs before equipment is finalized.